Server

Dufry Careers; San Diego (CA); On-site; USD 22,041 - 30,307; Full time

Job summary

HMSHost in San Diego is seeking a friendly Server to take food and beverage orders, enter them accurately, deliver meals in a timely fashion, and work closely with the kitchen to ensure quality and guest satisfaction.

The role requires at least 6 months of serving experience in a high-volume setting, the ability to lift up to 20 lbs, stand and move for long periods, and strong communication with guests and coworkers; this is a non-exempt, full-time position reporting to the Store Manager

Qualifications

• Must meet state minimum age for serving alcoholic beverages.
• At least 6 months serving experience in high-volume dining.
• Able to lift up to 20 lbs and stand/move for long periods.
• Strong communication with guests and coworkers.

Responsibilities

• Takes food and beverage orders, places orders, delivers orders, checks back after delivery to ensure guest satisfaction.
• Maintains table appearance by pre-bussing and ensuring napkins and supplies are available.
• Present check for payment and provide change as needed.
• Follows cash handling policies and service procedures.
• Keeps station clean and set up/take down tables as required.

Skills

Customer service

Cash handling

Communication

Teamwork

Tools

POS system

Job description

The Server is responsible for taking food and beverage orders; entering orders quickly and in proper sequence; serving food and beverages for guests in their section as well as other sections; coordinating with the kitchen to ensure timely service and quality of the food; and providing the highest quality of service to the customer at all times; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager, Assistant Store Manager, or General Manager depending on local requirements.

Essential Functions

• Takes food and beverage orders, places orders, delivers orders, checks back after delivery of food to ensure guest satisfaction, observes guests to respond to any additional needs
• Maintains table appearance by pre-bussing, checks drink levels, removes clutter and provides adequate napkins, etc
• Present check for payment and provides change as needed
• Follows HMSHost customer service, adult beverage and cash handling policies and procedures
• Keeps station clean, sets up and takes down station tables appropriately

Minimum Qualifications, Knowledge, Skills, and Work Environment

• Must meet state minimum age for serving alcoholic beverages
• Requires at least 6 months of closely related serving experience, work experience in high volume or fast casual dining restaurant environment preferred
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
• Requires the ability to lift and/or move up to 20 lbs
• Requires the ability to walk, bend, twist, and stand to perform normal job functions
• Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
• Frequently immerses hands in water and water diluted with chemical solutions

Equal Opportunity Employer (EOE)