Server

Mongolian Concepts Restaurant Group; Rockwall (TX); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Tips are Paid Dailey

Flexible work schedules

Health Insurance for full-time

401K

Free Teammate meals & Discounts

Opportunities for advancement

Job summary

Genghis Grill in Rockwall, TX, seeks a friendly Server to provide timely, accurate, and engaging service. You will grow sales through repeat customers, make informed beverage and food suggestions, and ensure a clean, safe dining area while handling payments efficiently.

Full-time teammates may access health insurance, 401K, and meals with discounts. Opportunities for career growth exist within the brand, with flexible schedules and advancement potential across shifts.

Qualifications

• Must be customer-centric and energetic with a positive attitude.
• Able to work in a fast-paced environment with a smile.
• Knowledge of the menu and beverages preferred.

Responsibilities

• Take food and beverage orders from customers.
• Process payments accurately and efficiently.
• Provide friendly service and maintain dining room cleanliness.
• Upsell liquor or food items when appropriate.
• Follow safety, sanitation, and cash handling policies.
• Assist with opening, shift, and closing duties as needed.

Skills

Customer service

High energy

Teamwork

Menu knowledge

Cash handling

Upselling

Sanitation

Job description

At Genghis Grill, we want you to succeed! Benefits offered: Competitive Wages, Tips are Paid Dailey, Flexible work schedules, Diverse Work Environment, 401K, and FREE Teammate meals & Discounts. Opportunities for advancement and career growth within.

Health Insurance Benefits are available for full-time teammates.

Server

Provides timely, accurate, and friendly customer service. Grows sales through repeat customers, increased sales, and profitability. Makes informed suggestions for food and beverages. Delivers ordered items, maintains dining room cleanliness, and processes payment in a timely manner. Maintains a clean, safe, and sanitary work environment.

Duties And Responsibilities

• Demonstrates outstanding hospitality and service throughout each shift with customers, managers, and team members
• Demonstrates teamwork
• Takes food and beverage orders from customers
• Accepts customer payments and processes quickly and accurately in accordance with Genghis Grill cash handling policies
• Follows company cash handling policies and procedures
• Completes opening duties, shift, and closing duties
• Delivers food and beverages to customers in a timely manner
• Suggestively upsells when options exist for liquor or food items
• Follows all sanitation and safety policies
• Maintains the server stations ensuring they remain stocked throughout the shift
• Ensures table maintenance throughout the dining experience
• Able to fill in as needed to ensure a smooth experience for customers and team members
• Maintains a safe working environment and reports any safety issues to management immediately
• Maintains valid state and local food handlers and alcohol certifications
• Adheres to all Genghis Grill policies and procedures
• Advises Restaurant Manager/General Manager/Regional Director of any non-routine situations
• Other duties as assigned by management

Qualifications

• Must be motivated and have a high energy level
• Must be customer-centric, demonstrating a desire to be of service
• Must be organized
• Must be able to excel in high-pressure environments
• Must be able to follow written and verbal instructions
• Must have a calm and friendly demeanor at all times
• Must have a working knowledge of our menu items including signature beverages
• Must be respectful of all customers, managers, team members, and vendors
• Must be able to recognize common signs of intoxication and know-how address the situation following Genghis Grill standards
• Must maintain all required state and local food and alcohol certifications
• Must be available to a variety of opens, swings, and closes including weekends and holidays

Physical Requirements

• Must be able to lift/carry up to 25 lb.
• Must be capable of constant walking, standing, stooping, and reaching in any direction
• Must have manual dexterity
• If you need any accommodation from Genghis Grill to enable you to perform essential job functions, please let us know

Genghis Grill

Genghis Grill is a one-of-a-kind restaurant brand. The premier build-your-own stir-fry chain in the United States, Genghis Grill is well known for its fresh, hot and healthy food, and for its style of fun service. Fans head over to the Fresh Market Bar where they are greeted with an array of more than 80 delicious, fresh ingredients from which they can build their own bowl. They then hand their bowl to our grill masters who cook their creation to perfection on a large, sizzling, circular grill. It's a centuries-old tradition you can enjoy only at Genghis Grill.