Server

Mongolian Concepts Restaurant Group; Mesquite (TX); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Competitive wages

Tips paid daily

Flexible schedules

401K

Free teammate meals

Discounts

Advancement opportunities

Job summary

Genghis Grill in Mesquite, TX is seeking a Server to deliver timely, friendly service, upsell menu items and beverages, and maintain a clean dining area. You will contribute to sales growth and a positive guest experience across shifts.

Responsibilities include taking orders, processing payments, delivering items, and upholding sanitation standards while working as part of a team. Opportunities for advancement exist.

Qualifications

• Motivated and energetic with a focus on service.
• Customer-centric approach and ability to upsell.
• Organized with attention to detail.
• Able to excel in fast-paced environments.
• Ability to follow written and verbal instructions.
• Calm, friendly demeanor with customers and peers.
• Knowledge of menu items and signature beverages.
• Respectful to customers, managers, and teammates.
• Recognizes signs of intoxication and follows policy.
• Maintains required state and local certifications.
• Available for varied shifts, including weekends and holidays.

Responsibilities

• Take food and beverage orders from customers.
• Process payments quickly and accurately per policy.
• Deliver orders and maintain dining room cleanliness.
• Upsell beverages and menu items when appropriate.
• Follow sanitation, safety, and cash-handling procedures.
• Complete opening, shift, and closing duties as needed.
• Maintain server stations and ensure stock throughout shift.

Skills

Customer service

High energy

Teamwork

Cash handling

Multi-tasking

Menu knowledge

Tools

POS system

Job description

At Genghis Grill, we want you to succeed! Benefits offered: Competitive Wages, Tips are Paid Dailey, Flexible work schedules, Diverse Work Environment, 401K, and FREE Teammate meals & Discounts. Opportunities for advancement and career growth within.

Health Insurance Benefits are available for full-time teammates.

ServerProvides timely, accurate, and friendly customer service. Grows sales through repeat customers, increased sales, and profitability. Makes informed suggestions for food and beverages. Delivers ordered items, maintains dining room cleanliness, and processes payment in a timely manner. Maintains a clean, safe, and sanitary work environment.

Duties and Responsibilities

• Demonstrates outstanding hospitality and service throughout each shift with customers, managers, and team members
• Demonstrates teamwork
• Takes food and beverage orders from customers
• Accepts customer payments and processes quickly and accurately in accordance with Genghis Grill cash handling policies
• Follows company cash handling policies and procedures
• Completes opening duties, shift, and closing duties
• Delivers food and beverages to customers in a timely manner
• Suggestively upsells when options exist for liquor or food items
• Follows all sanitation and safety policies
• Maintains the server stations ensuring they remain stocked throughout the shift
• Ensures table maintenance throughout the dining experience
• Able to fill in as needed to ensure a smooth experience for customers and team members
• Maintains a safe working environment and reports any safety issues to management immediately
• Maintains valid state and local food handlers and alcohol certifications
• Adheres to all Genghis Grill policies and procedures
• Advises Restaurant Manager/General Manager/Regional Director of any non-routine situations
• Other duties as assigned by management

Qualifications

• Must be motivated and have a high energy level
• Must be customer-centric, demonstrating a desire to be of service
• Must be organized
• Must be able to excel in high-pressure environments
• Must be able to follow written and verbal instructions
• Must have a calm and friendly demeanor at all times
• Must have a working knowledge of our menu items including signature beverages
• Must be respectful of all customers, managers, team members, and vendors
• Must be able to recognize common signs of intoxication and know-how address the situation following Genghis Grill standards
• Must maintain all required state and local food and alcohol certifications
• Must be available to a variety of opens, swings, and closes including weekends and holidays

Physical Requirements

• Must be able to lift/carry up to 25 lb.
• Must be capable of constant walking, standing, stooping, and reaching in any direction
• Must have manual dexterity
• If you need any accommodation from Genghis Grill to enable you to perform essential job functions, please let us know