Server

Tap Room; Rockville, Northern (MD, KY); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Career Growth & Development

Competitive Salary & Bonus Structure

Work with Passionate People

Be Part of Something Bigger

Job summary

Upstream Hospitality Group's Tap Room is seeking an experienced Server to join our fast-paced team. You will be the face of hospitality, delivering attentive service and knowledgeable menu guidance while promoting our specials and events.

We value teamwork, strong communication, and a genuine love for hospitality. You must be able to work nights, weekends, and holidays, lift up to 50 lbs, and hold or obtain a valid TIPS certification.

Qualifications

• Minimum 6 months of experience in a serving role.
• Strong communication and interpersonal skills.
• Availability to work nights, weekends, and holidays.
• Physical ability to lift up to 50 lbs.
• Must be of legal drinking age.
• TIPS certification required or willingness to obtain.
• Genuine love for hospitality and leadership.

Responsibilities

• Provide knowledgeable menu and beverage guidance to guests.
• Take orders, input into POS, and suggest pairings.
• Ensure compliance with liquor laws and ID checks.
• Complete opening/closing tasks and side-work.
• Maintain knowledge of restaurant layout and operations.
• Promote Tap Room and uphold policies.
• Support team members and be a collaborative team member.

Skills

Effective communication

Interpersonal skills

Team player

Hospitality mindset

Flexibility

Tools

POS system

Job description

Upstream Hospitality Group is an ever-growing hospitality group that has a wide variety of tastes with a common theme holding them all together: creativity, progression, and originality. When going against the current (upstream), you set yourself apart from the rest, and that is what we strive to do in the most positive way.

We are looking for an experienced and skilled Server to join our team!

Who you are

A natural people-person with an eye for the details, you are looking to join a hard-working and efficient team that cares about great food and good people! You thrive in a fast-paced setting, work well with a team, and bring positive energy to every shift. The Tap Room Server occupies one of the most integral functions in the restaurant

What you'll do

• Servers are expected to have full knowledge of our menu, liquor/beer, specials, promotions, and events.
• Always exude hospitality, take guests’ food and beverage orders, utilize salesmanship techniques, and make appropriate recommendations.
• Adheres to state, federal, and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Ask for ID anytime serving alcohol to guests. There are no exceptions to this law and policy.
• Full knowledge of our POS system, with the ability to input orders into the POS system, correctly.
• Complete all opening and closing tasks pertinent to the serving position, as well as running side-work.
• Know the full layout of the restaurant, including but not limited to, table numbers and storage areas.
• Help promote our restaurant: Great food, good people!
• Adhere to the policies and procedures of Tap Room.
• Assist fellow team members in the performance of their responsibilities. We want team players only!
• All Tap Room employees must come to work in proper uniform, neat and clean, with a positive attitude, and ready to work on time.
• Ensure the ability to properly read state-issued identification.
• Act with integrity and honesty, and alert management to all issues that may arise with a guest.

What We'll Need From You

• At least 6 months of experience in a similar role
• Effective communication and interpersonal skills with a proven ability to build positive relationships.
• Availability - Ability to work nights, weekends, and holidays as needed.
• Physical Requirements - Ability to lift up to 50 lbs and remain on your feet for extended periods.
• Must be of legal age to serve alcoholic beverages.
• Effective communication and interpersonal skills with a proven ability to build positive relationships.
• Certifications - Valid TIPS Certification (or willingness to obtain).
• Mindset - A genuine love for hospitality and leadership - this isn't just a job; it's a passion.

Why Tap Room?

We're proud to attract hospitality-driven talent, from those building long-term careers in the industry to those who simply love the work and want to earn extra income doing what they enjoy.

• Career Growth & Development - We promote from within and provide real opportunities for advancement.
• Competitive Salary & Bonus Structure - We reward high performance and leadership.
• Work with Passionate People - Join a team that cares deeply about hospitality and loves what they do.
• Be Part of Something Bigger - Help build the future of Tap Room and leave your mark on the hospitality industry.

Upstream Restaurant Group Inc an equal opportunity employer.

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Disclaimer: This position description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development, and compensation. As such, the incumbent may perform other duties and responsibilities as required. "We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status."