Server

Cold-Beers-; Phoenix (AZ); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

PTO 40 hours

Dining discounts

Shoe program

Competitive pay

Flexible scheduling

401(k)

Medical & Prescription

Dental & Vision

HSA

Wellness program

Discount pet care

Job summary

Cold Beers & Cheeseburgers in Phoenix is seeking a friendly restaurant server to take orders, answer questions about the menu and foods, and upsell drinks. You will seat guests, communicate orders to the kitchen, and help with customer service and cleaning.

You will handle payments, maintain cleanliness, and collaborate with the kitchen and team to ensure smooth service, while adhering to safety regulations and alcohol policies. Flexibility for evenings, weekends, and holidays is required.

Qualifications

• Knowledge of food and beverage service procedures.
• Strong communication and interpersonal skills.
• Excellent customer service skills with a friendly and approachable demeanor.
• Ability to work effectively in a fast-paced and team-oriented environment.
• Attention to detail and ability to multitask.
• Basic math skills for processing payments accurately.
• Knowledge of food safety and sanitation regulations.
• Must be able to work flexible hours, including evening, weekends, and holidays.
• Must have a valid Food Handlers Certification
• Must have an Alcohol Service Licensing or certification.
• Ability to learn cash register software used by bar or restaurant POS - Aloha, Hot Schedule, Paylocity

Responsibilities

• Greet guests with warmth and welcome them.
• Provide menus and make recommendations to enhance the dining experience.
• Take accurate food and drink orders and ensure timely delivery.
• Monitor guest satisfaction and address issues promptly.
• Ensure proper table setup and maintain cleanliness of dining areas.
• Collaborate with kitchen staff to ensure timely and accurate order delivery.
• Process guest payments and handle cash transactions.
• Uphold highest standards of cleanliness, hygiene and safety per health regulations.
• Work with team members to create a positive work environment.
• Stay updated on menu items and daily specials.
• Attend trainings and staff meetings as required.
• Adhere to company policies including alcohol service and responsible serving.

Skills

Food and beverage service knowledge

Communication

Customer service

Team player

Multitasking

Basic math

Food safety

Flexible hours

Alcohol service certification

POS knowledge

Tools

Aloha POS

Hot Schedule

Paylocity

Job description

Description

Job Summary:

A restaurant server takes orders, answers questions about the menu and food, sells the restaurant's food and drinks, takes payment, communicates orders with the kitchen staff via the POS, seats customers, and helps with customer service and cleaning.

Duties/Responsibilities:

• Greet and welcome guests in a warm and friendly manner.
• Provide menus and make recommendations on food and beverage selections to enhance the dining experience.
• Take accurate food and drink orders from guests and ensure their timely delivery.
• Monitor guest satisfaction throughout their meal, promptly addressing any issues or concerns.
• Ensure proper table setup, including utensils, napkins, and condiments.
• Maintain a clean and organized work area, including tables, chairs, and floors.
• Assist in the preparation and setup of dining areas for peak service times.
• Collaborate with the kitchen staff to ensure timely and accurate order delivery.
• Process guest payments and handle cash transactions accurately.
• Uphold the highest standards of cleanliness, hygiene, and safety in accordance with local health regulations.
• Collaborate with team members to create a positive and enjoyable work environment.
• Stay updated on menu items, daily specials, and any changes to food and beverage offerings.
• Attend training sessions and staff meetings as required.
• Adhere to company policies and procedures, including those related to alcohol service and responsible serving practices.
• Provide assistance to other team members as needed.
• Performs other related duties as assigned.

Requirements

Required Skills/Abilities:

• Knowledge of food and beverage service procedures.
• Strong communication and interpersonal skills.
• Excellent customer service skills with a friendly and approachable demeanor.
• Ability to work effectively in a fast-paced and team-oriented environment.
• Attention to detail and ability to multitask.
• Basic math skills for processing payments accurately.
• Knowledge of food safety and sanitation regulations.
• Must be able to work flexible hours, including evening, weekends, and holidays.
• Must have a valid Food Handlers Certification
• Must have an Alcohol Service Licensing or certification.
• Ability to learn cash register software used by bar or restaurant POS - Aloha, Hot Schedule, Paylocity

Education and Experience:

• Must be at least eighteen years old.
• Previous experience as a server or in a similar customer service role is preferred.

Physical Requirements:

• Capable of standing for extended periods, lifting and carrying trays, and performing tasks that involve bending, stooping, and reaching.
• Must be able to lift at least 15 pounds.

Benefits & Perks:

• Accrual up to 40 hours of PTO
• Dining Discounts - 50% off your meal at any Cold Beers & Cheeseburgers and 25% off your meal at any Bourbon & Bones
• Corporate Shoe Program through Shoes for Crews and Skechers
• Competitive Pay
• Flexible Scheduling
• 401(k)

Full - Time employees are eligible for the following additional benefits:

• Medical & Prescription
• Dental & Vision
• Health Saving Account (HSA)
• Wellness Program
• Discount Pet Care Plan