Torsap Thai Kitchen in Odessa, Texas, is looking for dedicated servers to provide excellent customer service and ensure a welcoming dining experience. Responsibilities include greeting guests, accurately taking orders, delivering food, and maintaining cleanliness in serving areas. Ideal candidates will possess strong communication skills, problem-solving abilities, and teamwork spirit. The position offers several benefits, including health insurance, a flexible schedule, and an employee discount.
Responsibilities
Greet customers and maintain a friendly demeanor.
Accurately take food and beverage orders using the ordering system.
Communicate food allergies and preferences to kitchen staff.
Understand the menu and answer customer questions.
Deliver food to customers ensuring accuracy and appeal.
Check in with customers to ensure satisfaction.
Respond quickly to customer issues and involve management if needed.
Collect payment accurately.
Help with food prep and light cleaning as needed.
Keep serving stations stocked and clean.
Follow food service safety regulations.
Be able to stand for hours and lift up to 25 pounds.
Willing to work flexible hours, including weekends and holidays.
Skills
Communication
Customer service
Problem-solving
Teamwork
Ability to multitask
Attention to detail
Job description
Job duties
Servers are expected to:
Greet customers, and maintain a friendly demeanor throughout their experience.
Accurately take food and beverage orders, correctly using the ordering system.
Take special note of food allergies or preferences, and be able to communicate that clearly to kitchen staff.
Understand and communicate what’s on the menu, answering questions customers might have, and making recommendations on menu selections to customers if necessary.
Accurately deliver food to customers, making sure that what comes out of the kitchen is correct and appealing before taking it to the table.
Periodically check in with customers to make sure everything is going well with their meal, being attentive, and responding to additional requests as needed.
Respond quickly to issues customers have, getting management involved if necessary.
Collect payment from customers accurately and honestly.
Help with basic food prep as needed, and/or perform light cleaning in the dining, serving stations, or kitchen areas.
Keep serving stations stocked with ice, soda, etc., as well as keeping their section clean and prepared for new guests.
Know and follow applicable food service safety regulations and best practices.
Be able to stand on their feet for hours at a time and lift up to 25 pounds of weight.
Be willing to work flexible hours that may include weekends and holidays.