Server

Commonwealth Hotels; North Canton (OH); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Next Day Pay

Flexible spending accounts

Vacation, Personal Days, Holiday pay

Hotel discounts

Online training courses

Employee Assistance Program

Jury duty leave, bereavement leave

Job summary

Embassy Suites by Hilton Akron Canton Airport in North Canton, OH is seeking a Hotel Restaurant Server to deliver outstanding guest service in a high-end setting. You will greet guests, explain menu options, and provide prompt, courteous service in a fast-paced environment.

Join a renowned Hilton property offering competitive wages, benefits, growth opportunities, and a supportive, team-oriented culture. This role emphasizes guest satisfaction and professional hospitality development.

Qualifications

• Demonstrated experience with a strong focus on guest satisfaction.
• Excellent time-management and organizational skills in a fast-paced environment.
• Excellent skills in engaging with guests and collaborating with team members.

Responsibilities

• Greeting guests warmly and guiding them to available seating.
• Answer questions about the menu and accommodate dietary restrictions when possible.
• Provide prompt and friendly service, ensuring guests have everything they need.
• Set up and maintain the breakfast buffet or table service area.
• Refill food, beverages, and condiments as needed.
• Deliver hot or special orders efficiently.
• Prepare coffee, tea, and other beverages.
• Keep tables, counters, and the buffet area clean and well-stocked.
• Clear used dishes and reset tables quickly.
• Follow food safety and hygiene regulations.
• Work closely with kitchen and hotel staff to ensure smooth service.
• Handle guest concerns and complaints professionally.
• Assist in inventory management and restocking supplies.
• Break down and clean up the breakfast area after service ends.
• Store leftover food properly or dispose of waste as required.

Skills

Guest service

Time management

Team collaboration

Guest satisfaction

Education

High school diploma or equivalent

Job description

Join Our Team at the Embassy Suites by Hilton Akron Canton Airport!

Embassy Suites by Hilton Akron Canton Airport, Akron Canton, Ohio, is seeking a Hotel Restaurant Server.

About Us

Join Our Award-Winning Team at Embassy Suites Akron Canton Airport! Located just off I-77 in North Canton, and only two miles from Akron-Canton Airport, our hotel is a market leader with a reputation for excellence. We're proud to be an award-winning, full-service Hilton property with accolades from Hilton, TripAdvisor, and even recognition as Hotel of the Year. With popular destinations like Belden Village Mall and the Pro Football Hall of Fame just a few miles away, our location offers both convenience and opportunity. We are looking for passionate individuals to join our great team, where unlimited growth potential awaits.

Why This Role?

Our team is looking for a dedicated Hotel Restaurant Server to deliver outstanding customer service. Working as a Hotel Restaurant Server at the Embassy Suites Akron Canton Airport offers a dynamic and rewarding experience in a high-end hospitality setting.

• Exciting Atmosphere – Work in a fast-paced, event-driven environment, serving guests at conferences, weddings, and special events.
• Competitive Pay & Benefits – Earn competitive wages, tips, and potential benefits, including hotel discounts, health insurance, and more.
• Professional Growth – Gain valuable experience in bartending, customer service, and hospitality, with opportunities for career advancement.
• Team-Oriented Culture – Work alongside a supportive and professional team in a well-respected global hotel brand.

This role is ideal for those who enjoy mixology, social interaction, and providing excellent guest experiences in a lively and elegant setting.

What’s In It for You?

• Comprehensive Benefits: Medical, Dental, and Vision
• Financial Perks: 401(k) with company match, NEXT DAY PAY, and flexible spending accounts
• Time Off: Vacation, Personal Days, and Holiday pay
• Exclusive Discounts: Hotel, food, and beverage savings for personal travel
• Professional Growth: Online training courses and Commonwealth University
• Additional Support: Employee Assistance Program, jury duty leave, bereavement leave, and more

Key Responsibilities for the Hotel Restaurant Server include

• Greeting guests warmly and guiding them to available seating.
• Answer questions about the menu and accommodate dietary restrictions when possible.
• Provide prompt and friendly service, ensuring guests have everything they need.
• Set up and maintain the breakfast buffet or table service area.
• Refill food, beverages, and condiments as needed.
• Deliver hot or special orders efficiently.
• Prepare coffee, tea, and other beverages.
• Keep tables, counters, and the buffet area clean and well-stocked.
• Clear used dishes and reset tables quickly.
• Follow food safety and hygiene regulations.
• Work closely with kitchen and hotel staff to ensure smooth service.
• Handle guest concerns and complaints professionally.
• Assist in inventory management and restocking supplies.
• Break down and clean up the breakfast area after service ends.
• Store leftover food properly or dispose of waste as required.
• Prepare the area for the next service or shift.

What We Are Looking for in a Hotel Restaurant Server

• High school diploma or equivalent
• Demonstrated experience with a strong focus on guest satisfaction.
• Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
• Excellent skills in engaging with guests and collaborating seamlessly with team members.
• Applicants must be able to work weekends & holidays

Why Commonwealth Hotels

Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.

Explore Our Hotel

https://www.hilton.com/en/locations/usa/ohio/akron/embassy-suites/

At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs.

Join us in shaping the future of hospitality in Akron, Canton, Ohio!