Server

Five Star Senior Living; Norfolk (VA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in senior living is seeking a Server to join its Culinary Team. The role involves providing exceptional dining experiences to residents by ensuring efficient service, taking meal orders, and maintaining high standards of food safety and customer engagement.

Qualifications

• Must be at least 16 years old.
• 1-year experience in food service preferred.
• Knowledge of health and safety policies.

Responsibilities

• Take and serve resident meal orders efficiently.
• Deliver meals to residents with professionalism.
• Engage with residents to enhance dining experience.

Skills

Customer Service

Time Management

Education

10th Grade Education or Equivalent

Job description

The Opportunity

The Server is part of the Culinary Team and provides exceptional dining experiences for our residents by delivering courteous and efficient service.

What You’ll Do

• Takes resident(s) meal orders and serves meals correctly and efficiently
• Provide exceptional customer service while engaging with coworkers and residents
• Bring a heightened awareness for food allergies and preferences, ensuring each resident receives meals as needed
• Deliver meals, food and drinks to residents and their guests with efficiency and professionalism
• Clean and reset areas of the community, within dining areas, food service areas, and within residents’ rooms
• Engage with residents and others in the community with charm, professionalism, respect, and a bright personality
• Maintain a working knowledge of all menu items, preparation, time, ingredients and method of presentation
• Relay messaging from residents to the kitchen about dining needs, food preferences and orders, and special requests
• Use technology, such as a Point of Sale, to provide clear communication between residents and the kitchen
• Responsibilities include customer service, food service and communication

What You’ll Bring

POSITION REQUIREMENTS / QUALIFICATIONS:

• Must be a minimum of sixteen (16) years of age
• Must possess, at a minimum, a 10th grade education, have completed a similar educational level or have sufficient work experience to meet the position’s requirements
• 1-year experience as a server/waiter, or in a similar food service environment
• Working knowledge of health and safety policies and procedures
• Freedom from illegal use of drugs
• Freedom from use and effects of use of drugs and alcohol in the workplace
• Persons who have been found guilty by a court of law of abusing, neglecting, or mistreating individuals in a health care related setting are ineligible for employment in the position
• Demonstrates effective time management skills