Server

Ontario Trillium Foundation; Newport News (VA); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Great pay

Flexible schedules

Growth opportunities

Job summary

Ontario Trillium Foundation in Newport News, VA is seeking a server who creates memorable guest experiences by offering great food and beverage recommendations and courteous service.

You will be part of a cohesive team in a fast-paced environment, focusing on hospitality and guest satisfaction, handling questions and concerns with professionalism.

Responsibilities

• Provide excellent guest service and hospitality in a fast-paced setting.
• Make menu and beverage recommendations and answer questions from guests.
• Check in with guests to ensure satisfaction and anticipate their needs.
• Handle guests' complaints by listening and escalating to a manager when needed.

Job description

As a Server you will create memorable guest experiences by making great food and beverage recommendations and serving delicious items. You will be a member of a cohesive team that supports each other's success in a fast-paced environment.

What you will do:

• Understand our Guest-Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
• Make food and drink recommendations to guests and answer all menu- and service-related questions.
• Ensure guest satisfaction by checking in with each guest regularly and anticipating their needs.
• Handle guests' complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.

Perks of the Job:

• Great pay
• Flexible schedules
• Growth opportunities

A Server is responsible for serving our guests, and our team with unparalleled hospitality to create unforgettable experiences every day!