Server

USHG; New York (NY); On-site; USD 15,000 - 18,000; Full time

Benefits offered by this job

Tips on top of hourly pay

Health insurance

Dental and vision coverage

Paid time off

401(k) with company match

Life insurance

HUGS Employee Relief Fund

Dining discount 51% across USHG family

Pre-tax commuter benefits

Mentorship and growth opportunities

Job summary

Union Square Cafe, part of Union Square Hospitality Group, in New York City, is seeking a Server to deliver memorable hospitality. You will uphold service standards, share knowledge of the menu, and lead by example on the floor, ensuring guests receive warm, attentive service.

The role emphasizes a friendliness-forward approach, teamwork, and ongoing personal growth, with a competitive hourly wage plus tips and comprehensive benefits for eligible staff.

Qualifications

• 1+ years’ experience in a guest-facing restaurant role.
• English fluency and additional languages preferred, but not required.
• Ability to stand or walk for long periods of time.
• Ability to balance and carry multiple plates, glass racks and/or glasses, and lift objects up to 30 lbs.

Responsibilities

• Consistently support a culture of Enlightened Hospitality.
• Demonstrate expertise of all food and beverage menu items with knowledge of ingredients and preparations.
• Follow steps of service with efficiency and grace, maintaining urgency during service.
• Anticipate guest needs, communicating with colleagues, management, and kitchen at all times.
• Maintain high standards of cleanliness and appearance before, during and after service.
• Demonstrate eagerness to learn and grow.

Skills

Guest service

Hospitality

English fluency

Teamwork

Job description

Union Square Cafe
101 E 19th St
New York, NY 10003, USA

Description

Union Square Cafe’s seasonal cuisine draws inspiration from the kitchens and tables of Italy, France, and Northern California. Union Square Cafe—the flagship business that launched Union Square Hospitality Group—has been one of the country’s most beloved restaurants for more than 35 years. In our second home on 19th Street, Union Square Cafe embodies the heartfelt passion and generosity that has been the restaurant’s calling card since we opened in 1985. Designed by Rockwell Group, our new home preserves the restaurant’s signature charm, intimacy, and familiarity in a fresh, contemporary dining environment. Union Square Cafe has won five James Beard Awards and earned Zagat Survey’s #1 ranking as New York’s Most Popular Restaurant an unprecedented nine times.

Who you are:

Servers are responsible for ensuring that all guests who dine with us have memorable experiences filled with hospitality, delicious food and drinks, and exceptional service. The Server is the backbone of our Service team and is ultimately responsible for the sale and service of our food and beverages, while acting as a leader on the floor and providing our guests with warm and attentive hospitality.

What you’ll do:

• Consistently support a culture of Enlightened Hospitality
• Demonstrate expertise of all food and beverage menu items with sound knowledge of all ingredients and preparations
• Consistently follows steps of service with efficiency and grace, while maintaining a sense of urgency throughout service
• Anticipates guest needs, ensuring constant communication with colleagues, management, and the kitchen at all times during service
• Maintains the high standards of cleanliness and appearance throughout all areas of the restaurant both before, during and after service
• Demonstrates an eagerness to continue to learn and grow

What we need from you:

• 1+ years’ experience in a guest-facing restaurant role
• English fluency and additional languages preferred, but not required
• Ability to stand or walk for long periods of time
• Ability to balance & carry multiple plates, glass racks and or/glasses, and lift objects up to 30 lbs.

What you’ll get from us:

At Union Square Hospitality Group, extending Enlightened Hospitality is at the heart of everything we do. We believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As a Server, you’ll enjoy:

• Competitive pay: Hourly rate of $11.35/hour plus tips
• Quick access to earnings: Eligibility for the USHG Digital Wallet, where you'll have next-day access to earnings and flexible saving options
• Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
• Time to recharge: Generous paid time off and paid parental leave to support life outside of work
• Invest in your future: A matched 401(k) plan to help you grow long-term savings
• Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services
• Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
• Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones
• Convenience & flexibility:Pre-tax commuter benefits for transit and parking
• Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality

Putting Enlightened Hospitality into Practice

Integral to our culture are our six behaviors. Our behaviors guide how we work together.

• We play to win with humble swagger.Hospitality is a team sport where everyone deserves an opportunity to thrive and belong
• Turn over the rocks and always be connecting dotsto build uplifting experiences and relationships
• Center the salt shakerwith an unwavering commitment to excellence and the values that matter most
• Write a great next chapter.The road to success is paved with mistakes well-handled
• Bring a charitable assumptionand err on the side of generosity
• Leave our campsite better than we found it;always responsible for the impact of our wake

*The above represents the expected hourly range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.

The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.