Server

Another Broken Egg Cafe; Mountain Brook (AL); Sur place; USD 16 531 - 24 796; Plein temps

Résumé du poste

Another Broken Egg Cafe in Mountain Brook, AL is seeking guest-focused team members to deliver exemplary service in a lively dining environment. You will take orders, serve food and drinks, assist guests with menu questions, and upsell items to enhance their experience.

Work closely with Bussers and Hostesses to ensure guests receive timely service, greet guests promptly, enter orders accurately into the POS, and maintain a clean, inviting table appearance while anticipating guest needs.

Description du poste

Summary of Responsibilities

Interact with guests to ensure exemplary service in an efficient manner while dining at Another Broken Egg Cafe. Take orders, serve food and drinks, answer inquiries about the menu and comply with the wishes of the guest, as well as suggestively sell food and drinks. Work closely with Bussers and Hostesses to ensure guests receive excellent service.

Primary Responsibilities::

• Serve guests and create a warm and fun atmosphere for both guests and fellow employees.
• Perform all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objective of the position. Works to the restaurants “Sense of Urgency”.
• Arrive at work properly prepared for service according to policies.
• Answer any questions about food and drinks including ingredients of entrées, preparations and accompanying items.
• Greet newly seated guests in a friendly manner within 1 minute of being seated.
• Take drink order at guest greeting, deliver beverages and up sales. Take entire order and repeat order to guests for clarification.
• Suggestively sells menu items, such as appetizers, entrees, beverages and desserts.
• Enter order on POS computer system quickly and in proper sequence and use appropriate abbreviations and changes to ensure clarity to kitchen.
• Attend to guests needs when delivering food and check back with guests to ensure their satisfaction.
• Observe guests to respond to any additional needs.
• Ensure guests’ expectations have been exceeded. Obtain problem solving skills to resolve food or service issues.
• Maintain table appearance by pre-bussing, checking drink levels, removing clutter and providing extra nap