Server

Triple Shift Entertainment; Monticello, Northern (MN, KY); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

401k plan

Job summary

Triple Shift Entertainment is seeking a friendly and energetic Server to provide outstanding guest service in a fast-paced venue. You will take orders, help guests with questions, and upsell menu items while handling payments at the front of house.

Responsibilities include ensuring guest satisfaction, checking IDs for alcohol service, coordinating with kitchen staff, and maintaining a clean service area. A positive attitude and teamwork are essential for success.

Qualifications

• Positive attitude and ability to work well under pressure with other venue staff.
• Excellent interpersonal and communication skills.
• Ability to handle money accurately and operate POS systems.
• Strong time management and prioritization in a fast-paced environment.
• Team player with a proactive, customer-focused mindset.
• Motivational and positive approach to duties.

Responsibilities

• Take orders from patrons for food or beverages.
• Check with customers to ensure satisfaction and resolve issues.
• Verify legal age for alcohol service.
• Collect payments from customers.
• Record orders and communicate with kitchen staff.
• Explain menu items and offer recommendations.
• Clear and reset tables after guests finish dining.
• Serve food or beverages to guests.
• Maintain cleanliness of service areas and stations.
• Garnish and decorate dishes for presentation.
• Assist with duties as assigned by management.

Skills

Customer service

Communication

Cash handling

Teamwork

Time management

Tools

Point of Sale (POS)

Job description

At Triple Shift Entertainment we’re proud to embrace the core values of Spirit, Courage, Respect, Own It, and Excellence. As a Server follow these core values while chasing that “perfect game” and you will assure that the fun never stops while working in the front of house area.

Servers will provide amazing guest service while taking orders, answering any menu or food-related questions while also working to sell the venue’s food and drinks. Will take payments, communicate orders including special food requests to the kitchen staff and help with any customer service and cleaning.

Responsibilities

• Take orders from patrons for food or beverages.
• Check with customers to ensure that they are enjoying their meals and take action to correct any problems
• Courage to check guests’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
• Collect payments from customers.
• Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
• Respect while presenting menus to patrons and answer questions about menu items, making recommendations upon request.
• Remove dishes and glasses from tables or counters and take them to kitchen for cleaning.
• Serve food or beverages to guests.
• Own it by cleaning tables or counters after guests have finished dining.
• Explain how various menu items are prepared, describing ingredients and cooking methods.
• Excellence when performing cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
• Inform customers of daily specials.
• Roll silverware, set up food stations, or set up dining areas to prepare for the next shift or for large parties.
• Stock service areas with supplies such as coffee, food, tableware, and linens.
• Fill salt, pepper, sugar, cream, condiment, and napkin containers.
• Provide guests with information about local areas, including directions.
• Own it by garnishing and decorating dishes in preparation for serving.
• Courage to embrace other duties as assigned.

*This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required. Additionally, duties, responsibilities, and activities may change, or new ones may be assigned at any time as determined by the needs of Triple Shift Entertainment, LLC.

Requirements

• Spirit exemplifying a positive attitude and ability to work well under pressure with food runners, bussers, cooks, bartenders, and other venue staff.
• Respect exhibiting excellent interpersonal and communication skills
• Able to handle money accurately and operate point of sale systems.
• Excellence in strong time management and the ability to prioritize tasks in a fast-paced environment.
• Good attitude towards teamwork
• Own it with your ability to exceed customer expectations.
• Be able to be motivational and positive.

401k Information

You will be eligible to begin contributing to a 401(k) on the first of the month following your first 90 days of service and if you meet the minimum hours criteria. The minimum criteria for employee eligibility are 1) employees must be 21 years of age or older and 2) must work 250 hours in 90 days or an average of 1,000 hours in one year. Triple Shift Entertainment will match qualified 401(k) contributions as follows: $1 for $1 for the first 3% and $0.50 for $1 on the next 2% on what employee contributes to their 401(k) and you are considered fully vested immediately.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.