Server

Level99 Entertainment; McLean (VA); On-site; USD 20,000 - 35,000; Part time

Job summary

Level99 Entertainment in McLean, Virginia, is seeking a Server to deliver exceptional hospitality and create a warm atmosphere for guests. Responsibilities include making guests feel welcome, maintaining knowledge of the menu, and ensuring a clean work area.

The ideal candidate will work flexible hours, possess a positive attitude, and be able to lift up to 50 pounds. Compensation is tipped, targeting $20-35+ based on averages.

Qualifications

• Must be 18 years old or older to serve alcohol.
• Ability to work ten hour-plus shifts and stand or walk for extended periods.
• Knowledge of health and sanitation codes.

Responsibilities

• Provide exceptional hospitality and create a welcoming atmosphere.
• Ensure cleanliness of the server stations and the section.
• Process transactions accurately using the POS system.

Skills

Flexible scheduling

Ability to lift up to 50 pounds

Effective communication skills

Attention to detail

Positive attitude

Job description

Overview

A Server at Level99 provides exceptional hospitality, creating a warm and inviting atmosphere for all restaurant guests and entertainment players with genuine enthusiasm. They anticipate guest needs, possess extensive food and beverage knowledge, and work effectively with the team to ensure seamless and exemplary service.

Responsibilities

• Make guests feel appreciated and welcome through your actions
• Always seek meaningful connection with guests and cultivate regulars
• Have a good time and serve guests with a genuinely positive attitude
• Convey passion and knowledge for our beer and entertainment as part of the hospitality experience. Always be humble, recognizing mastery of beer is a life’s work
• Convey enthusiasm for our food menu. Maintain proper knowledge of the menu and food allergies within dishes. Show interest in the Level99 experience
• Approach guests with empathy and create a welcoming but not overbearing table presence.
• Be present and attentive by recognizing visual cues of guests’ needs before they realize what they need
• Work as a team at all times, inside and out of service, always looking to support one another and prioritize on behalf of the guest.
• Be proactive about keeping the server stations stocked and your section clean and clear
• Review daily tasks checklist to have the floor clean and ready for service
• Run food, bus tables and contribute to beer hall experience
• Uphold the expectation of “Full hands in. Full hands out.”
• Accurately process transactions using the POS system including guest payments and order tracking to ensure proper inventory
• Understand and follow the steps of service
• Be punctual and show up to work on time and ready to work
• Check identification of guests to verify they are of legal drinking age
• Embracing change and desire to grow with Victory Brewing
• Transparency between team members and management
• Comply with all health, safety and hygiene standards and policies
• Perform all other duties needed and requested

Must‑Have Skills

• Ability to work a flexible schedule based on business needs which will include days, nights, weekends and holidays as well as emergency responsiveness as required. Weekend availability is a MUST
• Able to work ten hour-plus shifts, plus ability to stand, sit, squat or walk for extended periods of time, walk up and down stairs
• Able to grasp, reach overhead, push, lift and carry up to 50 pounds
• Ability to work well under pressure in a fast paced, ever changing work environment
• Effective verbal and written communication skills
• Knowledge of health and sanitation code and policies
• Organized with strong attention to detail
• High integrity and professionalism
• A positive, joyful, upbeat and energetic attitude - leading by example
• Must be 18 years old or older, the legal age to serve and/or bartend

Candidate Fit

• Like to laugh, would be described as a "low maintenance, low drama" person, have a tendency to have a bit of fun while you work
• Have a high tolerance for ambiguity, like to go fast, and are excited to learn on the job
• Are just a little bit obsessive about getting the details right the first time
• Have a high energy personality, the kind of person who is typically smiling, and likes to "get it done now"

Compensation – Tipped, target $20-35+ based on averages and subject to fluctuation.

Level99 is an E-Verify employer.