Server

Martin Resorts, Inc.; Durham (NC); On-site; USD 14,774 - 21,042; Part time

Job summary

Martin Resorts, Inc. in Durham, North Carolina is looking for a dedicated Server to provide excellent customer service, ensuring an exceptional dining experience for every guest. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to handle physical demands like lifting trays and standing for extended periods.

The role requires at least 1 year of restaurant experience, actively engaging with guests, and fulfilling various dining responsibilities. The pay for this position is $13 per hour.

Qualifications

• Must be able to work in a standing position for long periods.
• Have a basic knowledge of dining room and service procedures.
• Able to lift and/or carry up to 50 pounds.

Responsibilities

• Welcome guests and inform them of specials.
• Promptly enter orders and deliver food and beverages.
• Monitor guests’ dining experience for satisfaction.
• Maintain smooth payment processes.

Skills

Customer service

Active communication

Team collaboration

Problem-solving skills

Detail-oriented

Education

1 year of Restaurant Related Experience

Job description

As a Server, you will be responsible for excellent customer service in order to create an exceptional dining experience for every guest, promoting satisfaction and a marvelous visit during each visit. You are a friendly, responsive individual who enjoys working in a team and displays problem solving skills. The server has hands‑on experience and uses active, effective communication when interacting with guests and coworkers. You are detail‑oriented and have a basic knowledge of dining room and service procedures. Servers must be able to work in a standing position for long periods of time and be able to safely lift/maneuver heavy trays of food.

Responsibilities of the Ideal Candidate:

• Represent the restaurant with authenticity, enthusiasm, and professionalism.
• Warmly welcome guests, letting them know you’re there to personally take care of them.
• Inform guests of specials and menu changes, offering appropriate recommendations and accurately recording orders.
• Promptly enter orders into the point‑of‑sale systems to then deliver food and beverages to each guest in a timely manner.
• Monitor the guests’ dining experience throughout their meal to ensure satisfaction, responding promptly and courteously to requests.
• Maintain a smooth payment process by preparing the final bill, presenting check to guest, accepting payment, processing charges, and making changes when necessary.
• Upon completion of meal, thank guests for visiting and invite them to return.
• Actively be prepared to assist in side work or other duties as necessary or as assigned, displaying a willingness to assist fellow servers or bussers as situations arise.
• Display a commitment to a smooth, efficient, and enjoyable operation of the restaurant through the fulfillment of directions by superiors.
• Perform side work at the start, during, and at the end of each shift, such as cleaning service areas and resetting tables.
• Sustain the safety of the restaurant through risk‑management behavior, proper inspections, participation in Safety and Security Committee and knowledge of emergency procedures.
• Follow safety procedures as your role is defined.
• Other duties as assigned by management

Experience and Education:

• 1 year of Restaurant Related Experience preferred.

Pay:The rate of pay for this position is $13 Physical Requirements & Working Conditions:

The minimum physical requirements for this position include but are not limited to:

Flexible and long hours sometimes required

Must be able to lift and/or carry up to 50 pounds

• Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation

Ability to stand and walk for extended periods of time

Ability to bend and twist, push and pull, stoop, and kneel

Disclaimer

All duties and requirements stated are essential job functions. This description is not an exclusive or exhaustive list of all functions that an associate in the position may be asked to perform. This does not create an employee contract, express implied, or otherwise, and does not alter the “at will” employment relationship of the employer or employee. Management reserves the right to change, modify and/or alter any of the duties listed to meet business needs.

Reasonable Accommodation Statement

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: [e-mail]

Equal Opportunity Employer Statement

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability (physical or mental), medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to complying with the California Fair Employment and Housing Act (FEHA), Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), and all other applicable equal opportunity laws. Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free.

Peregrine Hospitality participates in E-Verify. Upon hire, your employment will be contingent on proof of identity and eligibility to work in the United States, which will be confirmed through the federal E-Verify system.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.