Server

Great Wolf Lodge; Kansas City (KS); On-site; USD 1,378,000 - 1,929,000; Full time

Benefits offered by this job

Discounted vacations

Employee referrals

On-the-job training

Wellness program

Flexible scheduling

401K with employer match

Job summary

Great Wolf Lodge is seeking a server to take orders, serve food and beverages, and handle transactions with guests. You will use POS systems, manage cash, and ensure a positive dining experience in a fast-paced environment.

Flexible schedules including nights and weekends are available, with opportunities for growth, benefits, and a supportive team culture at Great Wolf Lodge.

Qualifications

• High School education or equivalent.
• Basic math for cash handling.
• Flexible scheduling including nights, weekends and holidays.
• Criminal background check and drug screen required.
• Prior server experience preferred.

Responsibilities

• Take drink and food orders, serve items, and handle transactions.
• Transmit orders to bar/kitchen and note special dietary needs.
• Maintain table settings and refill water.
• Ensure accuracy of charges and process payments.
• Adhere to sanitation and safety policies.

Skills

Customer service

Cash handling

Teamwork

Flexibility

Education

Some High School education or equivalent

Tools

POS systems

Job description

Pay: $3.50 per hourAt Great Wolf, the Server is responsible for taking food and beverage orders, serving food and beverages, and handling transactions while interacting in a positive, friendly and efficient manner with our guests.Hiring immediately with full-time, part-time, and flexible schedulingJoin our Pack:•Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels•Great Perks: Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives•Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training•Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund•Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.Benefits:Medical, Dental, and Vision insuranceHealth savings accountTelehealth resourcesLife insurance401K with employer matchPaid vacation time offPaid parental leaveEssential Duties & ResponsibilitiesHelps patrons select food and beverages by presenting menu; offering cocktails and appetizers; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions and understanding customer's special needs and/or dietary restrictionsTransmits orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requestsKeeps kitchen staff informed by noting timing of meal progressionServes orders by picking up and delivering patrons' choices from bar and kitchen including accompaniments and condiments from service bars, as requestedResponds to additional patron requirements by inquiring of needs; observing dining processMaintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needsObtains revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host person; returning change or credit card and signature slip to patronsProtects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policiesBasic Qualifications & SkillsSome High School education or equivalentBasic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handlingMust be flexible regarding scheduling based on business demands including nights, weekends and Holidays as neededSuccessful completion of criminal background check and drug screenDesired Qualifications & TraitsPrevious server experiencePrior experience with Point-of-Sale (POS) technologyProven teamworkProjects professional image that inspires trust and confidenceEnthusiastic and positive energyPhysical RequirementsAble to lift up to 15 lbs.Able to bend, stretch, and twistAble to stand for long periods of timePay Rate: $ /hrAn employee’s pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf’s total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.Application Instructions:Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf’s website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Position Close Date:Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.