Cabana Server

Great Wolf Lodge; Gurnee (IL); On-site; USD 11,000 - 15,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401K with employer match

Paid vacation time off

Paid parental leave

Job summary

Great Wolf Lodge in Gurnee, IL is seeking a friendly Cabana Server to take food and beverage orders, serve items, and handle transactions with guests.

This role offers cross-training, benefits, and opportunities for growth, with a flexible schedule supporting nights, weekends, and holidays. You will work with POS systems to ensure accurate orders and guest satisfaction while delivering attentive service.

Qualifications

• Some High School education or equivalent.
• Basic math for cash handling.
• Flexible scheduling including nights, weekends, and holidays.

Responsibilities

• Greet patrons and take food and beverage orders, presenting the menu and suggesting items.
• Transmit orders to bar and kitchen, noting special dietary needs.
• Serve dishes and beverages, deliver orders, and provide condiments as needed.
• Maintain table settings, replenish utensils, and monitor guest needs.
• Process payments, issue bills, and handle cash or card transactions.

Skills

Customer service

POS experience

Teamwork

Positive attitude

Cash handling

Education

High School education or equivalent

Tools

POS systems

Job description

Pay: $9.25 per hourAt Great Wolf, the Cabana Server is responsible for taking food and beverage orders, serving food and beverages, and handling transactions while interacting in a positive, friendly and efficient manner with our guests.Join our Pack:•Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels•Great Perks: Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives•Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training•Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund•Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.Benefits:•Medical, Dental, and Vision insurance•Health savings account•Telehealth resources•Life insurance•401K with employer match•Paid vacation time off•Paid parental leaveEssential Duties & ResponsibilitiesHelps patrons select food and beverages by presenting menu; offering cocktails and appetizers; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions and understanding customer's special needs and/or dietary restrictionsTransmits orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requestsKeeps kitchen staff informed by noting timing of meal progressionServes orders by picking up and delivering patrons' choices from bar and kitchen including accompaniments and condiments from service bars, as requestedResponds to additional patron requirements by inquiring of needs; observing dining processMaintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needsObtains revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host person; returning change or credit card and signature slip to patronsProtects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policiesBasic Qualifications & SkillsSome High School education or equivalentBasic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handlingMust be flexible regarding scheduling based on business demands including nights, weekends and Holidays as neededSuccessful completion of criminal background check and drug screenDesired Qualifications & TraitsPrevious server experiencePrior experience with Point-of-Sale (POS) technologyProven teamworkProjects professional image that inspires trust and confidenceEnthusiastic and positive energyPhysical RequirementsAble to lift up to 15 lbs.Able to bend, stretch, and twistAble to stand for long periods of timePay Rate: $ /hrAn employee’s pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf’s total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.