Server

Applebee's; Great Bend (KS); Vor Ort; USD 19.000 - 27.000; Vollzeit

Zusammenfassung

Thrive Restaurant Group is seeking a Server to join its dual-branded Applebee's / IHOP restaurant team. You will greet guests, take orders from both brands, and deliver food and drinks with a focus on accurate timing and presentation.

This role emphasizes friendly hospitality, knowledge of both menus, and teamwork to ensure an outstanding guest experience. The position operates during sunrise to late evening hours, with earnings driven by tips in addition to the base wage.

Qualifikationen

• A genuine desire to care for others and learn.
• Positive attitude and passion for hospitality.
• Ability to describe Applebee's and IHOP menu offerings and promotions.
• Reading, writing, basic math, verbal communication, and cash-handling skills.

Aufgaben

• Welcome guests with a friendly attitude and provide attentive service throughout dining.
• Take food and beverage orders accurately and answer guest questions from both brand menus.
• Deliver food and beverages promptly with order accuracy and presentation standards.
• Create a warm atmosphere by anticipating guest needs and responding promptly.
• Enter orders into the POS and communicate with kitchen and bar.
• Present checks and process payments, handling cash and cards.
• Assist with clearing, cleaning, and resetting tables to maintain a tidy dining area.
• Support team members to ensure an exceptional guest experience.

Kenntnisse

Customer service

Cash handling

Menu knowledge

Teamwork

Tools

POS system

Jobbeschreibung

Thrive Restaurant Group is a family-owned restaurant company that’s been serving communities for over 50 years, and we’re looking for the next member of our family. As we open our innovative dual-branded Applebee’s / IHOP restaurant, we’re building a team that’s passionate about hospitality, teamwork, and creating memorable experiences for every guest - morning, noon, and night.

We are committed to making a difference in the lives of the people we serve and the communities where we live. If you enjoy working in a fun, family-oriented atmosphere and are interested in learning business, leadership, and hospitality, this is the place for you.

Title: Server

Hours of Operation:

Sun - Thursday: 7am-10pm

Friday - Saturday: 7am - 12am

Our Purpose

To make a difference by serving guests with genuine hospitality, great food, and exceptional service. As a Server, you'll create memorable dining experiences by delivering outstanding service, building meaningful connections with guests, and providing knowledgeable recommendations from both the Applebee's and IHOP menus.

Essential Responsibilities

• Welcome guests with a friendly, engaging attitude and provide attentive service throughout their dining experience.
• Take food and beverage orders accurately, answer guest questions, and make recommendations from both the Applebee's and IHOP menus.
• Deliver food and beverages promptly while ensuring order accuracy and presentation standards are met.
• Create a warm, welcoming atmosphere by anticipating guest needs and responding promptly to requests.
• Enter guest orders accurately into the point-of-sale system and communicate effectively with the kitchen and bar.
• Present guest checks, process payments accurately, and complete all cash and credit card transactions.
• Assist with clearing, cleaning, and resetting tables to maintain an inviting dining environment.
• Support fellow team members to ensure an exceptional guest experience throughout the restaurant.

Qualifications

• A genuine desire to care for others while growing and learning.
• Positive attitude with a passion for hospitality.
• Ability to learn and confidently describe both Applebee's and IHOP menu offerings, promotions, and beverage selections.
• Reading, writing, basic math, verbal communication, and cash-handling skills.
• Mobility required throughout the entire shift.
• Ability to transport food, beverages, plates, glasses, and service items throughout the restaurant multiple times during a shift.
• Ability to transport glass racks and beverage cases weighing up to 25 pounds as needed.
• Ability to maintain cleanliness by wiping tables, booths, chairs, and picking up debris throughout the restaurant.

Physical Requirements

This position requires regular physical activity throughout each shift. Team members must be able to:

• Move throughout the restaurant and communicate effectively with guests and team members.
• Frequently handle and grasp items weighing up to 5 pounds.
• Occasionally lift and/or move items weighing up to 25 pounds.
• Bend, stoop, reach, and stand for extended periods.
• Maintain adequate vision to assess cleanliness and operate touchscreen point-of-sale systems.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Compensation

This position is paid at the applicable tip-credit minimum wage, plus tips where permitted by law. Total earnings will vary based on business levels, shift availability, and tips received.

Thrive Restaurant Group is an Equal Opportunity Employer.

Tennessee locations participate in E-Verify as required by state law.