Server

P.F. Chang's; Grand Rapids (MI); On-site; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid training

Opportunities for advancement

Discounted meals

Employee referral program

Exclusive discounts

Job summary

A popular restaurant chain in Grand Rapids is seeking enthusiastic dine-in food and beverage Servers, Waitresses, or Waiters. This role requires providing exceptional customer service while guiding guests through their dining experience. No previous experience is needed as training will be provided. Flexible scheduling and opportunities for advancement are part of the package.

Qualifications

• Excellent customer service skills and etiquette.
• Must meet state minimum age for serving alcoholic beverages.
• Ability to execute proper sanitation practices and safety procedures.

Responsibilities

• Deliver amazing hospitality experience to guests.
• Engage guests on menu items and answer their questions.
• Guide guests through their dining experience.

Skills

Customer service skills

Ability to multi-task

Sanitation practice knowledge

Job description

Job Summary

The dine-in food and beverage Servers, Waitress or Waiters are core team members of the scratch kitchen restaurant. All Team Members must demonstrate customer service expertise by providing an individualized, exceptional guest experience.

Job Responsibilities

• Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests’ expectations.
• Understands the restaurant menu to engage guests on choosing menu items and able to answer guest’s questions.
• Guides guests through their dining experience while taking, placing, and serving food and beverage orders, as well as processing payments.
• Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant.

Job Requirements

• Previous experience is not required – we will train you!
• Excellent customer service skills and etiquette.
• Ability to execute proper sanitation practices and safety procedures.
• Must meet state minimum age for serving alcoholic beverages.
• Have a current Food Handler’s Card where applicable, or we will help you obtain.
• Ability to multi-task in a fast-paced, teamwork environment.

Benefits

• Competitive pay
• Flexible scheduling
• Paid on the job training
• Opportunities for advancement – we promote from within
• Discounted meals
• Employee referral program
• Exclusive team member discounts
• Closed on Thanksgiving and Christmas at most locations

For Qualifying Team Members

• 401(k) retirement plan (based on hours worked)
• Medical, dental and vision insurance (based on hours worked)
• Paid sick leave (in qualifying jurisdictions)

Additional Information

Hiring immediately for full-time or part-time hourly restaurant dine-in food and beverage Servers, Waitresses or Waiters.

How to Apply

• Search for jobs by keyword or location.
• Gather your work history, and if applicable, prepare your resume for submission.
• Click “Apply Now” to submit your application.

Referrals increase your chances of interviewing at P.F. Chang's.