Server

America's Pizza Company, LLC; Fairfield (IL); On-site; USD 17,000 - 21,000; Full time

Job summary

Pizza Hut in Fairfield, IL is seeking a Team Member to deliver outstanding customer service and support daily restaurant operations. You will learn your position inside and out and own the guest experience from start to finish.

The role emphasizes teamwork, adherence to brand standards, and a willingness to perform a variety of duties to ensure high guest satisfaction.

Qualifications

• Be a customer maniac with a focus on service.
• Passion for customer service excellence.
• Shoulder 2 Shoulder and Learning Zone courses completed.

Responsibilities

• Follows all position-specific training processes.
• Always puts customer needs first.
• Promotes a positive restaurant culture and delivers fast, friendly service.
• Delivers on Pizza Hut service principles with a smile.
• Completes cleaning duties and side work daily.
• Provides excellent customer service on calls and in person.

Skills

Customer service

Passion for service

Training completed

Job description

Position: Pizza Hut Team Member

Job Summary

Reports to Restaurant General Manager, Assistant Restaurant General Manager, KHM on Duty -

Learn Your Position Inside and Out and Own the Guest Experience Everyday

Pay Rate (If Applicable)

Duties/Responsibilities

• Follows all Position Specific Training Processes Listed on Shoulder 2 Shoulder Training
• Always Puts Customer Needs First
• Promote Positive Restaurant Culture (Live Life Unboxed!)
• Delivers on Pizza Hut Service Principals
• (Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)
• Deliver High Customer Satisfaction Results
• Follow All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes
• (Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)
• Completes Cleaning Duties and Sidework Daily
• Provides Excellent Customer Service on Telephone Calls
• Cleans and Washes Dishes
• Assist with Food Preparation and Ready 4 Customer Practices
• Adheres to Employee Handbook and Policies (Cash Controls, Anti-Harassment, etc.)
• Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLC
• Exhibits Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and Vision
• Other Duties as Assigned

Training/Requirements.

• Be A Customer Maniac! - Role Specific
• Passion for Customer Service
• (Shoulder 2 Shoulder and Learning Zone Courses Completed)