Server

Lettuce-Entertain-You

Edina (MN)

On-site

USD 21,000 - 34,000

Full time

2 days ago
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Benefits offered by this job

Restaurant Discounts
Mental Health & Wellness program
Paid Vacation for Qualifying Employees
Medical Insurance (Blue Cross Blue Sh​
Dental & Vision Insurance
Life & Critical Illness Insurance
Domestic Partner Benefits
401(k)

Job summary

Big Bowl, operated by Lettuce-Entertain-You, is hiring servers to deliver exceptional guest service in a fast-paced environment. You will handle multiple tables, learn the menu, and promote promotions while maintaining a warm, attentive demeanor.

We offer extensive benefits and a team-focused culture, with opportunities to grow within a diverse group of restaurants across the country.

Qualifications

  • Servers are responsible for exceeding guests' expectations by providing efficient, friendly guest service
  • Teamwork, enthusiasm, food and wine knowledge, the ability to multitask and a high energy level are necessary for success in this position

Responsibilities

  • Provide efficient, friendly guest service to a 3-6 table section including following all steps of service and bussing the table to ensure a positive guest experience
  • Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
  • Available to work a variety of hours, days and shifts, including weekends
  • Safely and effectively transport food or beverages to a table of three in a single trip
  • Safely and effectively use and operate all necessary tools and equipment
  • Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
  • Ability to multitask calmly and effectively in a busy, stressful environment
  • Work in a confined, crowded space of variable noise and temperature levels
  • Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
  • Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
  • Get along well with others and be a team player
  • Other duties will be assigned as needed

Skills

Teamwork
Enthusiasm
Food knowledge
Wine knowledge
Multitasking
Energetic

Tools

POS system
Gift cards
Credit card terminals
Frequent Diner

Job description

We're hiring people to join our team as SERVERS!
A Few of Our Server Benefits:
  • Restaurant Discounts
  • Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
  • Paid Vacation for Qualifying Employees
  • Blue Cross Blue Shield Medical Insurance
  • Dental & Vision Insurance
  • Life, Accident Protection & Critical Illness Insurance
  • Domestic Partner Benefits
  • 401(k)

Big Bowl is the place for authentic Chinese and Thai cuisine. Committed to using the highest quality ingredients including prime beef and fresh seafood, Big Bowl creates dishes with big and bold flavors. From the housemade curries to the dipping sauces, adults and kids alike will find something to love on the menu. Drinks include homemade ginger ale made with fresh ginger root, signature cocktails, craft beer and wine from around the globe. The fun, exciting and vibrant atmosphere of Big Bowl only adds to the experience of dining on deliciously prepared food.

Caring. Creative. Careers. Lettuce is a culinary-driven restaurant company with a genuine commitment to our people: we welcome unique perspectives and nurture diverse talents at over 90 locations, supported by our Culture of Caring. We proudly serve guests at more than 55 concepts ranging from fast casual to fine dining restaurants. EOE. We participate in E-Verify / Participamos en E-Verify

SERVER JOB DESCRIPTION

Servers are responsible for exceeding guests' expectations by providing efficient, friendly guest service. Teamwork, enthusiasm, food and wine knowledge, the ability to multitask and a high energy level are necessary for success in this position.

Essential Functions
  • Provideefficient, friendly guest service to a 3-6 table section including but notlimited to following all steps of service and bussing the table to ensure apositive guest experience
  • Accuratelyrecord and account for all items ordered, process payments, and balance allsales/receipts in compliance with restaurant policies and procedures
  • Availableto work a variety of hours, days and shifts, including weekends
  • Safelyand effectively transport food or beverages to a table of three in a singletrip
  • Safelyand effectively use and operate all necessary tools and equipment
  • Abilityto effectively communicate in order to perform and follow job requirements inwritten and spoken direction
  • Abilityto multitask calmly and effectively in a busy, stressful environment
  • Workin a confined, crowded space of variable noise and temperature levels
  • Ableto move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds,and occasionally move and/or lift up to 50 pounds
  • Abilityto stand and walk for an entire shift and move safely through all areas of therestaurant, which may include stairs, uneven or slick surfaces
Key Responsibilities and Duties
  • Ensure the overall guest experience exceeds expectations and anticipate guests' needs
  • Greet guests with a warm, sincere smile
  • Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
  • Understand and respond knowledgeably to questions about the restaurant and menu
  • Use sales techniques to present and encourage current promotions to guests
  • Follow all steps of service
  • Understand and follow the food allergy procedure and special orders/restrictions
  • Proficiency in the use and operation of all necessary tools and equipment, including the POS system and Frequent Diner, Gift Card and Credit Card terminals
  • Comply with all safety and sanitation guidelines and procedures
  • Successfully complete alcohol awareness training
  • Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
  • Get along well with others and be a team player
  • Other duties will be assigned as needed
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