Server

The Eagle; Detroit (MI); On-site; USD 17,000 - 34,000; Full time

Job summary

The Eagle, part of Thunderdome Restaurant Group, is seeking experienced servers in Detroit to deliver the guest experience in our food and beer hall. This role requires movement and the ability to lift up to 50 pounds, strong knowledge of our food and beverage offerings, and a professional appearance.

You will handle guest requests and complaints with professionalism, work with a positive team, and ensure responsible alcohol service.

Qualifications

• Ability to maintain a clean and professional appearance.
• Knowledgeable about our food and beverage offerings.
• Strong guest service and problem-solving skills.
• Ability to follow written and oral instructions.

Responsibilities

• Provide excellent guest experience according to standards.
• Maintain a clean and safe environment for guests and staff.
• Handle guest requests and complaints professionally to ensure satisfaction.
• Work as part of a positive, cooperative team.
• Ensure responsible alcohol service.

Skills

Guest experience

Communication

Teamwork

Alcohol service

Job description

WHO WE AREAre you ready to elevate your career in the restaurant industry? Thunderdome Restaurant Group currently has nine growing concepts: Bakersfield, The Eagle, Krueger’s Tavern, SoHi, Maplewood, Pepp & Dolores, The Davidson, City Bird and Currito. We're looking for individuals who are passionate about excellence and driven by continuous learning. We value loyalty, curiosity, and a relentless pursuit of excellence. All decisions are made based on the CORE VALUES of the company’s mission within their environments:Make a MemoryAdd ValueBe TransparentPersevereThrow the PartyOUR OPPORTUNITYThe Eagle, our food and beer hall, serving Southern fried chicken and sides, is looking for experienced servers. Servers are responsible for the overall guest experience according to Thunderdome's quality and service standards. We are looking for someone who is passionate and driven to grow alongside the growth of our restaurant group. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 50 pounds. This position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.HOW YOU WILL CONTRIBUTEKnowledgeable about our food and beverage offeringsMaintains a clean and professional appearanceMaintains a safe and clean environment for guests and teamHandles guests' requests and complaints professionally and ensures guest satisfactionMaintains a positive and cooperative team environmentEnsures responsible alcohol serviceWHAT WE PROVIDEMedical, vision, dental and life insurance eligibility within 90 days of employment for full time team members401K eligibility for full time team members after the completion of 1 year of continuous serviceOpportunity to grow, be challenged and pushed professionally