Server

Dufry Careers; Detroit (MI); On-site; USD 12,398 - 15,153; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Holiday pay

Meal benefits

Transportation benefits

401(k) match

Employee assistance

Job summary

HMSHost is seeking a Server at Detroit Airport to take and process food and beverage orders, deliver meals, and ensure guest satisfaction. You will coordinate with the kitchen, maintain station cleanliness, and provide attentive service in a fast-paced environment.

The role requires patience, good communication, and the ability to manage multiple tasks while upholding HMSHost standards. This non-exempt position reports to the Store Manager or General Manager per local requirements.

Qualifications

• Must meet state minimum age for serving alcoholic beverages.
• At least 6 months of serving experience, preferably in high-volume or fast casual dining.
• Ability to lift/move up to 20 lbs.
• Ability to stand/walk, bend, twist, and perform normal job functions.
• Ability to read, speak and comprehend instructions, notes and policies.
• Hands may frequently be immersed in water and chemical solutions.

Responsibilities

• Take food and beverage orders, enter and deliver orders, and ensure guest satisfaction.
• Maintain table appearance and ensure adequate napkins; monitor drink levels.
• Present checks and handle payments.
• Follow HMSHost customer service, beverage and cash handling policies.
• Keep station clean and organized, set up and dismantle stations.

Skills

Customer service

Communication

Teamwork

Food service

Job description

With a career at HMSHost, you really benefit! We Offer

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay
• Meal and Transportation Benefits
• *401(k) retirement plan with company match
• Employee assistance program
• Training and exciting career growth opportunities
• Referral program – refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Airport Location: Detroit Airport F&B
Advertised Compensation: $9.60to $10.80

Summary

The Server is responsible for taking food and beverage orders; entering orders quickly and in proper sequence; serving food and beverages for guests in their section as well as other sections; coordinating with the kitchen to ensure timely service and quality of the food; and providing the highest quality of service to the customer at all times; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager, Assistant Store Manager, or General Manager depending up local requirements.

Essential Functions

• Takes food and beverage orders, places orders, delivers orders, checks back after delivery of food to ensure guest satisfaction, observes guests to respond to any additional needs
• Maintains table appearance by pre-bussing, checks drink levels, removes clutter and provides adequate napkins, etc
• Presents check for payment and provides change as needed
• Follows HMSHost customer service, adult beverage and cash handling policies and procedures
• Keeps station clean, sets up and takes down station tables appropriately

Minimum Qualifications, Knowledge, Skills, and Work Environment

• Must meet state minimum age for serving alcoholic beverages
• Requires at least 6 months of closely related serving experience, work experience in high volume or fast casual dining restaurant environment preferred
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
• Requires the ability to lift and/or move up to 20 lbs
• Requires the ability to walk, bend, twist, and stand to perform normal job functions
• Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
• Frequently immerses hands in water and water diluted with chemical solutions

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws andregulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members withoutregard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).