Server

Perkins American Food Co.; Des Moines (IA); On-site; USD 16,531 - 23,419; Full time

Benefits offered by this job

Educational Assistance with DeVry University

Competitive Pay with Service Award Incentive

Comprehensive Health Benefits

401(k) retirement savings with company match

Flexible Schedule

Employee Discount Program

Development Pathway for career growth

Job summary

Perkins American Food Co. in Des Moines is looking for a Server to provide friendly and efficient service to guests. As a Server, you'll ensure guest satisfaction by delivering high-quality food and managing payments responsibly.

The role requires basic skills in customer service and sanitation, along with trustworthiness in handling cash. Enjoy benefits like competitive pay, health insurance, and an educational assistance program.

Qualifications

• Basic skills in sanitation, safety, and customer service taught through in-house training.
• Trustworthy and reliable in handling payments.
• Ability to communicate clearly.

Responsibilities

• Greets all guests in a courteous manner.
• Handles cash and credit transactions responsibly.
• Serves food ensuring quality and presentation.
• Maintains cleanliness of work stations.
• Communicates effectively with team members.

Skills

Customer service

Sanitation

Trustworthiness

Job description

Position Description

As a Server, you will be responsible for providing friendly and efficient service to guests according to company policies, procedures, programs and performance standards. In addition, you will perform all duties to maximize guest satisfaction and a quality work environment as directed by General Manager or Manager on Duty.

Benefits & Perks

• Educational Assistance with DeVry University with complimentary laptop**
• Immediate Family Members are also eligible
• Competitive Pay with Service Award Incentive
• Get paid daily through Daily Pay!
• Comprehensive Health Benefits including Medical, Dental, Vision, and more!***
• 401(k) retirement savings with company match
• Flexible Schedule
• All you can eat pancakes + meal discounts!
• Employee Discount Program
• Development Pathway: Step by step process to grow your career
• 3 College Credits hours for completing manager training****

Responsibilities

• Reports to work well-groomed, in clean and proper uniform and practices good personal hygiene.
• Greets all guests in a kind, courteous and respectable way.
• Accountable for proper handling of cash, credit card information, gift cards and all things related to the payment of guest checks.
• Takes verbal drink and meal orders according to guest preference.
• Serves high quality food and checks all orders to ensure they are complete, prepared as ordered, portioned correctly and attractive in appearance.
• Monitors and oversees food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food borne illness.
• Maintains cleanliness of work station and pantry.
• Performs side work during shift downtime including but not limited to rolling silverware, restocking condiment holders, cleaning work areas, etc.
• Executes the service cycle and team responsibilities at all times.
• Maintains sufficient knowledge of the menu to execute suggestive selling with all guests.
• Writes guest check and/or operates POS equipment pursuant to company policies.
• Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.
• Communicates with managers and co-workers regarding product/service deficiencies, equipment, safety problems, etc.

Qualifications

• Basic skills such as sanitation, safety, and customer service taught through in-house training
• Trustworthy; can be relied upon to deal with payment of guest checks and operate cash register
• Must be able to communicate clearly

Physical Requirements / Environment / Work Conditions

• Must have high level of mobility/flexibility
• Must be able to work irregular hours under heavy stress/pressure during peak times
• Must possess a high level of coordination
• Must lift and carry serving trays weight up to 20 pounds for distances up to 30 feet
• Must be able to fit through an opening 30” wide
• Requires frequent reaching, bending, pushing and pulling
• Exposure to heat, steam, smoke, cold and odors
• Requires continual standing and walking