Server

mandrake; Columbus (OH); On-site; USD 27,552 - 34,440; Part time

Job summary

mandrake in Columbus, Ohio is looking for a server responsible for delivering food and beverage orders with exceptional customer service. The role requires the ability to manage orders efficiently while ensuring customer satisfaction.

Candidates should have prior customer service experience and a positive attitude. The pay range for this position is $20 to $25 per hour. Join us to provide outstanding service in a dynamic environment!

Qualifications

• Previous work experience in customer service, especially in a fast-paced environment.
• Must be at least 19 years of age upon date of hire.

Responsibilities

• Take and deliver food and beverage orders promptly.
• Provide courteous service to customers.
• Handle customer complaints in a calm manner.
• Keep service areas clean and organized.

Skills

Customer service experience

Positive attitude

Ability to work under pressure

Job description

We are looking for a server who will be responsible for the following areas: take and deliver food and beverage orders to customers in a timely and efficient manner; respect and show courtesy towards customers; exceptional customer service to our customers; proper wear of uniforms and personal hygiene; complete all side work thoroughly and efficiently.

To succeed in this role, you will need to have a positive attitude and the ability to work well under pressure with bussers, cooks, and other staff. Previous work experience involving customer service in a fast‑paced environment is greatly desired.

Essential Duties and Responsibilities

• Report to work as scheduled, on time, well‑groomed, and dressed in proper uniform.
• Greet, seat, and serve guests in a prompt, friendly, professional way.
• Know all abbreviations of food items.
• Be familiar with specials prior to starting the shift.
• Take food and drink orders promptly and accurately.
• Pick up orders in a window and deliver completed meals to correct customers in a timely manner.
• Check back with customers to ensure satisfaction with food and service, refill drinks, and take any additional orders.
• Ring up bills and deliver to customers. Check out customers at the cash register.
• Handle customer complaints in a calm, courteous manner. Inform supervisor of any customer complaints or suggestions.
• Restock service areas.
• Keep service areas clean and complete all assigned cleaning tasks.
• Advise Lead Line Server of any personnel situations or policy violations having an adverse effect on restaurant operating performance.
• Must be at least 19 years of age upon date of hire.

Pay Range

$20 - $25

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to lift 30 lb. regularly and 50 lb. occasionally.