Server

Benihana - Cleveland; Cleveland (OH); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Dining discounts

Career growth

Paid time off

Employee assistance program

Commuter benefits

Dependent care

Job summary

Benihana Cleveland is seeking a Server to deliver exceptional service in a vibrant, high-volume dining environment. You will guide guests through the Vibe Dining experience, make menu recommendations, take orders, and ensure accurate, timely service.

The role requires excellent communication, guest-first attitude, and the ability to multitask and stand for extended periods. Full-time benefits include health coverage, a 401(k) plan, paid time off, and dining discounts.

Qualifications

• Previous serving experience in a high-volume, upscale dining environment preferred.
• Strong knowledge of food, wine, and cocktails with a passion for hospitality.
• Ability to multitask, work under pressure, and thrive in a fast-paced setting.
• Excellent communication skills and a guest-first attitude.
• Ability to stand, walk, and carry trays for extended periods.
• Availability to work nights, weekends, and holidays.

Responsibilities

• Greeting guests warmly and guide them through the Vibe Dining experience.
• Provide detailed knowledge of the menu, specials, and beverage pairings.
• Take accurate food and beverage orders, entering them into the POS system.
• Deliver food and beverages promptly, ensuring proper presentation and accuracy.
• Monitor guest satisfaction, address concerns professionally and efficiently.
• Assist team members as needed to maintain a smooth and seamless service flow.
• Perform opening and closing side work as assigned by the management team.
• Maintain clean and organized service areas throughout the shift.
• Process payments, issue receipts, and thank guests for their visit while encouraging them to return.

Skills

Customer service

Multitasking

Communication

Physical stamina

Job description

Join the Global Leader in Vibe Dining!

Why Join Our Team?

Comprehensive Benefits Package

• Medical, Dental, and Vision Insurance for Full Time Restaurant Employees. Part Time Employees are not eligible for health benefits.
• Voluntary Short Term Disability Insurance – Employee Paid.
• Voluntary accident, Hospital Indemnity, and Critical Illness & Cancer Insurance – Employee paid.
• Traditional and Roth 401(k) Plan – All Employees

Exclusive Perks & Growth Opportunities

• Employee Dining Discounts and/or Complimentary Onsite Meals
• Career Development & Limitless Growth Opportunities
• If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations.
• Paid Time Off
• Employee Assistance Program (EAP)
• Commuter and Dependent Care Benefits

What You’ll Do

As a Server, you will play a vital role in delivering exceptional service while creating an exciting and welcoming atmosphere for our guests. Your mission is to anticipate guest needs, provide expert recommendations, and ensure every guest leaves with a memorable experience.

Key Responsibilities

• Greeting guests warmly and guide them through the Vibe Dining experience
• Provide detailed knowledge of the menu, specials, and beverage pairings
• Take accurate food and beverage orders, entering them into the POS system
• Deliver food and beverages promptly, ensuring proper presentation and accuracy
• Monitor guest satisfaction, address concerns professionally and efficiently
• Assist team members as needed to maintain a smooth and seamless service flow
• Perform opening and closing side work as assigned by the management team
• Maintain clean and organized service areas throughout the shift
• Process payments, issue receipts, and thank guests for their visit while encouraging them to return

What We’re Looking For

• Previous serving experience in a high-volume, upscale dining environment preferred
• Strong knowledge of food, wine, and cocktails with a passion for hospitality
• Ability to multi-task, work under pressure, and thrive in a fast-paced setting
• Excellent communication skills and a guest-first attitude
• Ability to stand, walk, and carry trays for extended periods
• Availability to work nights, weekends, and holidays

We use eVerify to confirm U.S. Employment eligibility.