Server

Elderwood; City of Rochester (NY); On-site; USD 20,664,000 - 24,797,000; Full time

Job summary

Elderwood in Rochester, NY seeks a dining room server who delivers restaurant-quality service and supports the health and well-being of our residents. You are a key member of the dining team, interacting with residents, coworkers, and visitors to create a welcoming, safe, and enjoyable environment.

You will maintain cleanliness and safety, stay calm in a fast-paced setting, and uphold ServSafe standards where applicable while promoting teamwork and hospitality every shift.

Qualifications

• Minimum of 16 years of age.
• Employment Certificate/Permit required for applicable individuals.
• Prior customer service experience.
• ServSafe certification or willingness to obtain.
• HS diploma or equivalent preferred.
• Under 18 prohibited from using dangerous equipment.
• Must read, write, speak, and understand English at intermediate level or higher.

Responsibilities

• Provide exceptional customer service in a fast-paced restaurant setting.
• Communicate effectively with residents, coworkers, and visitors.
• Maintain cleanliness, hygiene, and safety standards at all times.
• Promote a collaborative, team-focused dining environment.
• Remain calm and hospitable in busy periods.

Skills

Exceptional customer service

Excellent verbal communication

Team collaboration

Calm under pressure

Detail-oriented

Hygiene and safety

Education

HS diploma or equivalent

ServSafe certification

Job description

Overview

Servers provide restaurant quality service and assist with ensuring the health and well-being of our residents by being responsible for table service. This individual is a key member of our dining experience and contributes to various aspects of the dining room/kitchen functions.

Responsibilities

• Exceptional customer service skills
• Excellent verbal communication skills
• Ability to perform in a fast-paced, high volume environment
• Displays professional, friendly, hospitable and patient demeanor
• Ability to remain calm in stressful situations
• Promotes a collaborative, team-focused environment
• Detail-oriented
• Displays highest levels of cleanliness, hygiene and safety

Qualifications

• Minimum of 16 years of age
• Employment Certificate/Permit required for applicable individuals
• Prior customer service experience
• ServSafe certification or willingness to obtain
• Physical stamina necessary for constant activity
• HS diploma or equivalent preferred
• Prior food service, hospitality, serving, or restaurant experience desired
• Individuals under 18 years of age must be excluded from the usage of dangerous equipment such as: slicers, knives, compactors, garbage disposals and any cooking equipment.
• This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level.

EOE Statement

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.