Server

StoryPoint Group; Novi (MI); On-site; USD 25,000 - 35,000; Part time

Job summary

StoryPoint Group located in Novi, Michigan, is seeking a Server who will be responsible for serving meals, ensuring excellent customer service, and maintaining professional behavior. This position requires effective communication and teamwork to enhance the dining experience for residents and guests.

The ideal candidate should have a friendly demeanor, be willing to follow safe food-handling practices, and handle resident concerns tactfully. Join our team to contribute to a positive dining environment.

Qualifications

• Prior restaurant experience preferred but not required.
• Must be friendly and provide excellent customer service.

Responsibilities

• Serve meals professionally with genuine concern for residents.
• Follow safe food-handling and sanitation practices.
• Perform side work and setup/breakdown as assigned.
• Ensure high quality food is delivered timely.
• Maintain a positive attitude and professional behavior.
• Wait on tables and assist other staff as needed.
• Handle resident concerns and complaints professionally.
• Follow all Dining Services Standards.

Skills

Customer service skills

Teamwork

Job description

Qualifications for Server

• Prior restaurant experience is preferred but not required.
• Must be friendly, provide excellent customer service and consistently display an attitude that fosters a teamwork environment.

Responsibilities

• Serve meals in a professional manner, demonstrating a genuine concern to please residents and guests.
• Follow safe food‑handling and sanitation practices.
• Perform all side work and setup/breakdown duties as assigned.
• Ensure that residents and guests receive high quality food in a timely fashion.
• Maintain a positive attitude, demonstrate professional behavior, and practice good personal hygiene.
• Wait on tables and assist other staff as needed.
• Tactfully and professionally handle resident concerns and complaints.
• Follow all Dining Services Standards of service.

General Working Conditions: This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the employee to effectively present information in one‑on‑one or small group situations with residents, guests, and other associates. The position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift or move up to 25 pounds. The work environment requires appropriate interaction with others. The employee must be able to read, write, and speak fluent English. The noise level in the work environment is moderate. Occasional travel to different locations may be required.

Equal Opportunity Employer