Server

Hawkers, LLC; Charlotte, Northern (NC, KY); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Highly Competitive Wages

Benefits and Vacation Time for Full‑?"

Exclusive Dining Discounts

Unlimited Growth & Career Advancement

Fun & Engaging Work Environment

Job summary

Hawkers Asian Street Food in Charlotte, NC is seeking a Server to create an inviting dining experience and deliver attentive service. You will greet guests, take orders, know the menu, and work with the team to ensure guests leave eager to return.

Responsibilities include handling payments, maintaining cleanliness, and staying informed about Hawkers story and service standards while adhering to OSHA/HACCP guidelines and being 18 years or older.

Qualifications

• Must take and pass all required training courses and continuous training.
• Greet guests upon arrival and respond to guest needs promptly.
• Share Hawkers story and explain the service method.
• Take orders accurately with a positive attitude.
• Know the menu and make suggestions.
• Deliver orders from bar and kitchen to guests.
• Ensure tables are satisfied and address issues quickly.
• Maintain cleanliness and section upkeep during shift.
• Process payments securely and verify guest information.
• Check guest IDs for alcohol service compliance.
• Operate POS system accurately to take and complete orders.
• Perform side work at start, during, and end of shift.
• Be a team player and support colleagues.
• Must have or obtain Food Handlers Certification; follow OSHA/HACCP.
• Must be at least 18 years old.

Responsibilities

• Create a dining experience that invites guests to return to Hawkers Asian Street Food.
• Provide friendly, responsive service to ensure an exceptional guest experience.
• Help guests feel welcome and informed about the Hawkers concept.

Skills

Customer service

Teamwork

Positive attitude

Under pressure

Tools

POS System

Job description

Description

Becoming a Hawkers team member is about so much more than receiving amazing benefits, working in a fun atmosphere, and eating delicious food. While we offer all those things and more, being a Hawkers team member is about being part of something adventurous. Something fresh. Something vibrant. It is about working in a team environment full of motivated creators who wake up every day ready to grow.

What’s in it for you?

• Highly Competitive Wages
• Benefits and Vacation Time for Full-Time Team Members
• Exclusive Dining Discounts
• Unlimited Growth & Career Advancement Opportunities
• Fun & Engaging Work Environment

The Deets:

The primary responsibility of a Server is to create a dining experience that encourages the guest to return to Hawkers Asian Street Food. Provide friendly, responsive service to create an exceptional dining experience for all our guests. Each server’s primary objective is to provide our guests with an authentic experience so they will want to return again and again.

Requirements

• Must take and pass all required training courses, assessments as well as continuous training.
• Promptly greet guests as they are seated upon arrival, respond appropriately and timely to guests needs.
• Share the story of Hawkers and explain the method of service.
• Takes food and drink orders from guests accurately and with a positive attitude.
• Knowledge of the menu, with the ability to make suggestions.
• Serves orders by picking up and delivering guest’s food and drinks from bar and kitchen.
• Ensure tables are enjoying their meals and act to correct any problem.
• Maintains a positive attitude and ability to work well under pressure with Server Assistants, Cooks, and other staff.
• Ensure proper cleanliness and general maintenance of section during shift.
• Takes payments in acceptable payment forms and ensures accurate tracking and security of guest information.
• Check guest IDs to ensure proper alcohol service compliance.
• Ability to operate Point of Sale (POS) System with accuracy and efficiency to take and complete orders.
• Perform side work at the start, during and end of each shift as assigned.
• Be a team player, supporting team members at every opportunity.
• Other duties may be assigned as the need arises.
• Must have or be willing to obtain Food Handlers Certification and understand and follow OSHA and HACCP compliance standards.
• Must be at least 18 years of age.

Physical Demands:

• Must be able to frequently stand, walk, bend, squat, and reach above shoulder level.
• Must be able to lift/carry up to 20 lbs.