Server

Puttery; Charlotte (NC); On-site; USD 17,000 - 28,000; Full time

Job summary

Puttery in Charlotte, NC seeks a friendly and attentive Server to greet guests, take and deliver orders, and provide expert knowledge of our food, beverage, and gaming options. You will recommend menu items, maintain a polished appearance, and contribute to a high-energy, hospitality-driven dining experience.

Ideal candidates have at least one year of serving experience in upscale or high-volume environments, a strong focus on customer service, and the ability to multitask while maintaining

Qualifications

• Strong customer service and hospitality skills.
• Excellent communication and interpersonal abilities.
• Ability to multitask in a fast-paced environment.
• Familiarity with POS systems and cash handling procedures.

Responsibilities

• Greet guests warmly and provide an engaging, personalized dining experience.
• Take accurate food and beverage orders and deliver items promptly.
• Demonstrate knowledge of menu items, allergens, and pairings.
• Offer thoughtful recommendations to enhance the guest experience.
• Maintain cleanliness and organization in service areas.
• Handle cash and card payments following procedures.
• Communicate effectively with bar, kitchen, and support staff.
• Adhere to food safety and sanitation standards.
• Support a positive team environment with professionalism and reliability.
• Perform additional duties as needed by management.

Skills

Hospitality mindset

Communication

Multitasking

Cash handling

Education

High School Diploma

Tools

Point-of-Sale Systems

Job description

About Puttery

Puttery is a modern entertainment destination that blends the energy of nightlife with the fun of tech-infused mini golf. Each location features immersive, themed courses, curated cocktails, and chef-inspired menus, creating an experience that’s equal parts competitive and social.

About Puttery

Puttery is a modern entertainment destination that blends the energy of nightlife with the fun of tech-infused mini golf. Each location features immersive, themed courses, curated cocktails, and chef-inspired menus, creating an experience that’s equal parts competitive and social. We’re redefining how people connect by combining play, style, and hospitality into one unforgettable atmosphere. At Puttery, every visit is a reason to celebrate.

Job Purpose

The Server plays a key role in creating memorable experiences for guests by providing friendly, attentive, and knowledgeable service. This position is responsible for greeting guests, taking and delivering orders accurately, making personalized recommendations, and maintaining an understanding of all food, beverage, and gaming options within the venue. Servers are expected to maintain a positive and professional demeanor, actively contribute to the overall guest experience, and uphold Puttery’s standards of hospitality and service excellence.

Responsibilities

• Greet guests warmly and provide an engaging, personalized dining experience
• Take accurate food and beverage orders and deliver items promptly
• Demonstrate expert knowledge of menu offerings, including ingredients, allergens, and pairings
• Anticipate guest needs and provide thoughtful recommendations to enhance their experience
• Maintain cleanliness and organization within assigned service areas
• Handle cash and credit transactions accurately, following company procedures
• Communicate effectively with team members, including bar, kitchen, and support staff, to ensure smooth service
• Follow all food safety and sanitation procedures
• Contribute to a positive team environment by showing professionalism, reliability, and respect
• Perform additional duties as requested by management

Qualifications

• Must be 21 years of age or older
• Minimum of one year of serving experience in an upscale or high-volume restaurant preferred
• Strong communication and interpersonal skills with a focus on hospitality
• Ability to multitask in a fast-paced, dynamic environment
• Familiarity with restaurant service standards, point-of-sale systems, and cash handling procedures
• Excellent attention to detail and organizational skills
• Professional appearance and positive attitude
• High school diploma or equivalent required

Working Conditions

• Fast-paced, guest-facing environment with continuous interaction and movement
• Requires standing and walking for extended periods, including carrying trays and navigating stairs
• Exposure to varying temperatures, noise levels, and lighting conditions depending on venue area
• Must be able to lift and carry up to 25 pounds without assistance
• Evening, weekend, and holiday shifts required to support business operations

Puttery is committed to equal opportunity in the workplace, preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. Additionally, Puttery takes action to prevent retaliation and to create a respectful, equitable and inclusive environment for everyone.