Server

Hawkers, LLC; Charlotte (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Dining Discounts

Benefits and Vacation Time

Growth & Advancement

Job summary

Hawkers, LLC is hiring servers to create memorable dining experiences in a vibrant, fast-paced environment in Charlotte. You will greet guests, take orders, explain the Hawkers concept, and deliver meals with a smile.

Strong knowledge of the menu and POS skills help ensure smooth operations and guest satisfaction. The role requires the ability to work as part of a team, participate in training, and maintain high standards of cleanliness and safety.

Qualifications

• Provide friendly, responsive service to guests.
• Knowledge of Hawkers' menu and able to upsell items.
• Capable of working under pressure in a fast-paced setting.
• Must pass all required training and assessments.
• Must be at least 18 years old and have Food Handlers Certification and OSHA/HACCP knowledge.

Responsibilities

• Greet guests promptly when seated and respond to needs.
• Take accurate food and drink orders with a positive attitude.
• Explain Hawkers story and service style to guests.
• Deliver orders from bar and kitchen and ensure timely service.
• Maintain table cleanliness and assist other staff as needed.
• Handle payments securely and accurately.

Skills

Guest service

POS system proficiency

Menu knowledge

Teamwork

Tools

POS System

Job description

Description

Becoming a Hawkers team member is about so much more than receiving amazing benefits, working in a fun atmosphere, and eating delicious food. While we offer all those things and more, being a Hawkers team member is about being part of something adventurous. Something fresh. Something vibrant. It is about working in a team environment full of motivated creators who wake up every day ready to grow.

What’s in it for you?

• Highly Competitive Wages
• Benefits and Vacation Time for Full-Time Team Members
• Exclusive Dining Discounts
• Unlimited Growth & Career Advancement Opportunities
• Fun & Engaging Work Environment

The Deets:

The primary responsibility of a Server is to create a dining experience that encourages the guest to return to Hawkers Asian Street Food. Provide friendly, responsive service to create an exceptional dining experience for all our guests. Each server’s primary objective is to provide our guests with an authentic experience so they will want to return again and again.

Requirements

• Must take and pass all required training courses, assessments as well as continuous training.
• Promptly greet guests as they are seated upon arrival, respond appropriately and timely to guests needs.
• Share the story of Hawkers and explain the method of service.
• Takes food and drink orders from guests accurately and with a positive attitude.
• Knowledge of the menu, with the ability to make suggestions.
• Serves orders by picking up and delivering guest’s food and drinks from bar and kitchen.
• Ensure tables are enjoying their meals and act to correct any problem.
• Maintains a positive attitude and ability to work well under pressure with Server Assistants, Cooks, and other staff.
• Ensure proper cleanliness and general maintenance of section during shift.
• Takes payments in acceptable payment forms and ensures accurate tracking and security of guest information.
• Check guest IDs to ensure proper alcohol service compliance.
• Ability to operate Point of Sale (POS) System with accuracy and efficiency to take and complete orders.
• Perform side work at the start, during and end of each shift as assigned.
• Be a team player, supporting team members at every opportunity.
• Other duties may be assigned as the need arises.
• Must have or be willing to obtain Food Handlers Certification and understand and follow OSHA and HACCP compliance standards.
• Must be at least 18 years of age.

Physical Demands:

• Must be able to frequently stand, walk, bend, squat, and reach above shoulder level.
• Must be able to lift/carry up to 20 lbs.