Server

IHOP; Blue Springs (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

IHOP Blue Springs is seeking friendly, reliable servers to deliver prompt, courteous service to all guests. Greet guests, seat them, take orders and serve meals with a smile, and handle guest remittance as required.

Maintain cleanliness and organization in dining areas, stock and rotate supplies, reset tables, and adhere to IHOP SOPs, health and safety guidelines, and uniform standards. Additional tasks may be assigned by management.

Responsibilities

• Provide promptly, efficient, courteous service to all guests.
• Greet, seat, talk and serve orders, take guest remittance as required.
• Clear dishes and reset tables.
• Develop and maintain professional relationships with IHOP employees and guests.
• Execute the Service Guidelines per the IHOP SOP to ensure a high quality guest experience.
• Handle guest complaints in a professional, courteous and timely manner.
• Memorize and apply IHOP terminology, abbreviations, methodologies, and plating and menu knowledge.
• Comply with SOP methods in regard to guest checks and server banking procedures.
• Stock and rotate all needed supplies in the service areas and dining room as assigned per shift.
• Comply with local and SOP health, sanitation, and safety guidelines.
• Comply with IHOP uniform and appearance standards per SOP guidelines.
• Perform other assignments or tasks as assigned by the GM, Asst manager, or acting supervisor.
• Comply with IHop N Go program as assigned.

Job description

IHOP BLUE SPRINGS IS HIRING IMMEDIATELY FOR SERVERS! ALL SHIFTS!

Provide promptly, efficient, courteous service to all guests. Service includes greeting, seating, talking and serving orders, taking guest remittance as required, clearing dishes and resetting tables.

ESSENTIAL DUTIES AND RESPONSIBILITIES of a Server

These include the following:

• Develop and maintain professional functional working relationships with IHOP employees and guests.


• Execute the \"Service Guidelines\" per the IHOP SOP to ensure a high quality guest experience.


• Handle guest complaints in a professional, courteous and timely manner, thank guests, and invite them to return.


• Memorize and apply IHOP terminology, abbreviations, methodologies, and plating and menu knowledge.


• Comply with SOP methods in regard to guest checks and server banking procedures.


• Stock and rotate all needed supplies in the service areas and dining room as assigned per shift.


• Comply with all local and SOP health, sanitation, and safety guidelines.


• Clear, clean, and reset tables and clean chairs, booths, and floors after guests leave.


• Perform all cleaning duties according to posted cleaning charts.


• Comply with IHOP uniform and appearance standards per SOP guidelines.


• Perform other assignments or tasks as assigned by the General Manager, Assistant manager, or acting supervisor.


• Comply with IHop N Go program as assigned.