Server

Bocado Tapas; Barrington (IL); On-site; USD 12,000 - 21,000; Full time

Job summary

Bocado Tapas is seeking a server to welcome guests, describe menu items, and help with dietary considerations. The role involves taking orders, inputting into POS, delivering meals, and upselling while maintaining a clean, inviting dining area.

Base wage is $9.00/hour plus tips, with a guaranteed minimum of $15.00/hour in accordance with wage laws, and potential for higher earnings through gratuities.

Qualifications

• Previous experience as a server is required.
• Excellent communication and interpersonal skills are essential.
• Ability to work in a fast-paced environment and multitask effectively.
• Positive attitude and strong customer service orientation.
• Knowledge of food and beverage pairings is a plus.
• Must be able to stand for extended periods and lift up to 30 pounds.

Responsibilities

• Greet and welcome guests in a friendly and professional manner.
• Provide detailed information about the menu, ingredients, and preparation methods.
• Assist guests in making informed choices based on preferences and dietary restrictions.
• Take accurate orders and note special requests; input orders into the POS system.
• Communicate with kitchen and bar staff to ensure timely and accurate preparation.
• Deliver food and beverages promptly; monitor guest satisfaction and address concerns.
• Upsell and recommend additional items to enhance the dining experience.
• Maintain cleanliness and setup of tables and dining areas.
• Collaborate with kitchen and bar staff to ensure seamless service.
• Process payments and provide receipts.

Skills

Previous server experience

Excellent communication

Multitasking

Stand for long periods

Lift up to 30 pounds

Job description

About Bocado Tapas

Bocado Tapas is a neighborhood restaurant inspired by the flavors and social dining traditions of Spain, Mexico, and the Mediterranean. We offer bold, shareable food, thoughtfully crafted drinks, in a lively and inviting setting.

Compensation:

Base wage of $9.00/hour plus tips. Team members are guaranteed to earn at least $15.00/hour in accordance with applicable wage laws, with the opportunity to earn more based on gratuities.

Duties:

• Customer Service:
  • Greet and welcome guests in a friendly and professional manner.
  • Provide detailed information about the menu items, including ingredients and preparation methods.
  • Assist guests in making informed decisions based on their preferences and dietary restrictions
• Order Taking and Processing:
  • Take accurate and complete orders from guests, ensuring special requests are noted.
  • Input orders into the POS system promptly and accurately.
  • Communicate effectively with kitchen staff to ensure timely and accurate preparation of orders.
• Food and Beverage Delivery:
  • Serve food and beverages to guests in a timely and organized manner.
  • Monitor and ensure guest satisfaction with their meals.
  • Address any concerns or requests promptly and professionally.
• Upselling and Recommending:
  • Promote additional menu items, specials, and beverages to enhance the dining experience.
  • Provide recommendations based on guest preferences and the restaurant's signature dishes.
• Table Maintenance:
  • Monitor and maintain the cleanliness of assigned tables and dining areas.
  • Set up tables with appropriate utensils, condiments, and décor.
  • Ensure a welcoming and tidy dining environment throughout service.
• Team Collaboration:
  • Collaborate with kitchen and bar staff to ensure seamless communication and efficient service.
  • Work as a team to provide exceptional service and address any challenges.
• Handling Payments:
  • Process guest payments accurately, handling cash and electronic transactions.
  • Provide guests with receipts and thank them for their patronage.
• Adherence to Policies and Procedures:
  • Follow all restaurant policies and procedures, including health and safety guidelines.
  • Uphold the highest standards of cleanliness and hygiene.

Qualifications:

• Previous experience as a server required.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and multitask effectively.
• Positive attitude and strong customer service orientation.
• Knowledge of food and beverage pairings is a plus.
• Must be able to stand for extended periods and lift up to 30 pounds.

We strive to embrace what makes each one of us unique; we each have our own story, and there is only one YOU. We believe that celebrating and embracing this philosophy makes for a better world! Whether looking at our current staff or future team members, we believe that everyone has something to offer, and our employment practices reflect that. Whether by mandate or not, we never have and never will make our employment decision based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If you are passionate about food and hospitality, we may be the place for you!