Server

The Clairmont Retirement Community; Austin (TX); On-site; USD 19,000 - 28,000; Full time

Job summary

Sunshine Retirement Living is seeking a Dining Room Supervisor to oversee meal service for residents and guests, ensuring courteous, efficient operations in a dining room setting. The role requires strong English communication, teamwork, and a customer‑first attitude, with compliance to sanitation and safety standards.

The position is hourly and non‑exempt, with duties including greeting residents, taking orders, serving meals, and coordinating with the kitchen and management to maintain high

Qualifications

• Maintains food handlers permit and follows state sanitation regulations.
• Strong knowledge of sanitation and safe food handling practices.
• Communicate effectively in English with residents and staff.
• Operate with discretion and maintain confidentiality of information.
• Provide excellent customer service and organizational skills.
• Ability to work independently with minimal supervision and meet deadlines.

Responsibilities

• Greet residents and take orders at table or station.
• Take meal orders accurately and relay to kitchen; use POS tablets or paper tickets.
• Serve beverages, cereals, soups, salads, meals and desserts.
• Address resident needs and report issues to management.
• Deliver meal trays to resident rooms or dining areas as needed.
• Bus and clean dining room tables and chairs; set tables for next meals.
• Perform side duties (sugar/creamer, beverage center cleaning).
• Fulfill other duties as assigned by Assistant Manager or Dining Room Coordinator.

Skills

Food safety knowledge

English communication

Team player

Customer service

Confidentiality

Time management

Ability to work under time constraints

Job description

Supervisor: Executive Chef or Management Team

FLSA Status: Hourly, non-exempt

Date Approved: September 2025

OVERALL JOB PURPOSE

Uphold our values of People, Passion, and Excellence through outstanding meal service to our residents and guests. Provide excellent service to residents, guests, and coworkers in a courteous and friendly manner while following company’s procedures.

MINIMUM JOB QUALIFICATIONS AND REQUIREMENTS

• Maintains food handlers permit as necessary to fulfill state regulations
• Have a general knowledge of sanitation and safe food handling practices
• Ability to patiently present meal alternatives to residents and guests
• Must meet state age-related requirements or other state related requirements (as applicable for position)
• Demonstrated ability to communicate effectively and positively in English, both verbally and in writing, with residents and staff
• Ability to work in a team setting and be a positive team player
• Maintain a positive, respectful, and professional approach with coworkers and residents
• Ability to keep all business and operations information confidential
• Possess excellent customer service and organizational skills
• Ability to work with little supervision and maintain a high level of performance
• Ability to work under time constraints and meet department deadlines while following all policies, procedures, and standards
• Satisfactorily pass company’s and state regulated criminal record clearance, health screening and TB clearance (if applicable)

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Greets residents (and visitors if applicable) at table before taking orders or serving
• Politely and efficiently take meal orders and deliver them to kitchen using POS Tablets or in certain situations using paper tickets.
• Serves beverages, cereals, soups, salads, meals, and desserts
• Responds to additional patron requirements by inquiring of needs; observing dining process. Reports issues to management immediately if not resolved
• Delivers meal trays to resident apartments as necessary
• Busses and cleans dining room tables and chairs
• Sets tables for next meal
• Completes side duties, such as adding sugar and creamer packets, cleaning beverage center, etc.
• Performs other duties as assigned by Assistant Manager or Dining Room Coordinator

OTHER JOB DUTIES AND RESPONSIBILITIES

• Perform all work assigned for the agreed-upon salary, accepting no additional payment or non-perishable gifts from residents, vendors, Community management, or others
• Meet the assigned work requirements of the job, regular attendance is required
• Serve as a role model for all employees by displaying a responsible, cooperative, and positive attitude
• Represent the Community in the Community in a professional, courteous, and friendly manner
• Adhere to dress/appearance code. Changes in attire may be dictated by special occasion or weather conditions. If you have questions, check with your supervisor
• Adhere to company policies, procedures, and standards
• Promote resident advocacy and demonstrate excellent customer service at all times
• Attend education and training classes as necessary to fulfill state regulations applicable to the position
• Maintain personnel, resident, and business proprietary and/or confidential matters/material in strict confidence with management of the company (and/or other company staff as needed)

Equal Employment Opportunity Statement:

Sunshine Retirement Living (The Company) proudly provides equal employment opportunities to all employees and applicants. We celebrate diversity and are committed to creating an inclusive environment where residents, employees, and families feel respected and valued, regardless of race, color, religion, sex, national origin, age, disability, or any other protected status.

Salary-History Statement:

Sunshine Retirement Living (The Company) is committed to fair and equitable pay practices. We do not request or consider an applicant’s past or current salary when making compensation decisions, in compliance with applicable salary history and pay equity laws.

PHYSICAL REQUIREMENTS

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

20% to 40%

40% to 60%

60% to 80%

80% to 100%

Stand

X

Walk

X

Sit

X

Pushing, pulling and/or reaching

X

Grasping and fine manipulation

X

Climb or balance

X

Stoop, kneel, crouch, or crawl

X

Talk or hear

X

Taste or smell

X

Lifts Weight or Exerts Force

20% to 40%

40% to 60%

60% to 80%

80% to 100%

Up to 10 pounds

X

Up to 25 pounds

X

Up to 50 pounds

X

Up to 100 pounds

X

More than 100 pounds

X

The Community reserves the right to revise the duties set forth in this job description at its discretion.