Sergeant - Security Officer

IHA; Muskegon (MI); On-site; USD 45,000 - 70,000; Full time

Job summary

Trinity Health is seeking a Sergeant, Security to coordinate daily security assignments, monitor performance, and respond to escalated incidents. The role includes leading the security team, training staff, and collaborating with nursing on clinical unit rounds.

Requirements include two years of security experience, an associate degree (bachelor's preferred), a valid license, and the ability to obtain a CPL. Day shift, full-time in Muskegon, MI.

Qualifications

• Two years of experience in security or related field.
• Associate’s degree or equivalent combination of education and experience.
• Valid driver’s license and insurable under liability guidelines.
• No criminal record.
• Ability to obtain State CPL.
• Ability to complete training in chemical agents and ECDs.
• Ability to lift up to 30 lbs regularly and up to 50 lbs occasionally.
• Preferred: Bachelor’s degree in criminal justice or related field.
• Preferred: MCOLES certifiable.
• Preferred: BLS/First Aid and related licenses.
• Preferred: Four years of security experience in a large environment.

Responsibilities

• Lead security team under supervision and assist in operations.
• Act as lead security representative in absence of Security Lieutenant.
• Hold team accountable to objectives and duties.
• Ensure teams are trained and equipped.
• Coordinate with Nursing to respond to clinical unit calls.
• Monitor and revise shift postings as needed.
• Lead shift briefings and huddles.
• Rotate patrol areas and cover for staff.
• Conduct patrols in patient areas and respond to calls.
• Investigate thefts and critical incidents.
• Review security documentation and assist with disciplinary actions.
• Provide specialized training to Security Officers.
• Serve as shift liaison with Police and Fire when needed.

Skills

Security leadership

Team supervision

Incident response

Documentation

Training delivery

Education

Associate’s degree in criminal justice

Bachelor’s degree (preferred)

Job description

Position Summary

The Sergeant coordinates and monitors daily security assignments and security officer performance, responding to escalated situations, including thefts and critical incidents. They ensure thorough documentation of security operations and contribute to officer training and performance assessments.

Employment Type

• Full-time, 40 hours per week
• Days

Shift

Day Shift

What The Sergeant, Security Will Do

• Acts as team leader under supervision of a Security Lieutenant and assists in leading team through standards of operations.
• Acts as lead Security representative in absence of Security Lieutenant.
• Holds team accountable to achieving objectives and duties.
• Ensures teams are adequately trained and equipped.
• Partners with Nursing to round on clinical units and respond to calls requiring assistance.
• Monitors and evaluates work areas and shift postings and makes revisions as necessary.
• Leads shift briefings and huddles.
• Ensures that security staff rotate patrol areas.
• Conducts patrols in all patient areas. Covers for security staff as needed.
• Responds to elevated situation calls, including combative patient calls.
• Investigates thefts and other critical situations.
• Reviews security operations documentation.
• Assists with disciplinary situations and performance reviews.
• Provides specialized training to Security Officers.
• Acts as a shift liaison with external agencies – e.g.; Police, Fire – in the absence or by the direction of leadership.

What The Sergeant, Security Will Need

• Two years of experience as a Police Officer, Public Safety Officer, Corrections, School Security, Hospital Security, Public Act 330 Security Police Officer, Corporate Security or Military Police. May consider other experience related to security and law enforcement.
• Associate's degree in criminal justice or related field; or an equivalent combination of education and experience.
• Valid driver's license AND must be insurable under Trinity Health liability insurance guidelines with an acceptable driving record.
• No criminal record.
• Possess or be able to obtain State of Michigan Concealed Pistol License (CPL).
• Ability to complete training in Chemical Agent Sprays, Electronic Control Devices (ECD), handcuffs/restraints Pressure Point Control Tactics (PPCT) and various less then lethal techniques.
• Ability to carry or lift up to 30 lbs routinely, and on occasion up to 50 pounds (20% of time). Ability to push or pull over 50 pounds occasionally (20% of time).
• Preferred: Bachelor's degree in criminal justice or related field
• Preferred: Michigan Commission on Law Enforcement Standards (MCOLES) certifiable.
• Preferred: Basic Life Support (BLS). First Aid - (FIRSTAID). Licenses - Certification as a Security Police Officer under Public Act 330.
• Preferred: Four years of experience in environment of comparable size and complexity. Trinity Health Senior Security Officer for at least 6 months. Military experience.

Credentials/Training

Must complete the following certifications/trainings within six months of hire:

• IAHSS Basic Certification
• CPR, HERT, Taser training, OC training
• IAHSS Advance Certification
• CPI and PPCT

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.