Serenity Team Member

Priority Dispatch Corp.; Knoxville (TN); On-site; USD 20,664 - 23,419; Part time

Job summary

Priority Dispatch Corp. Serenity North in Knoxville, TN is seeking a Part-time Serenity Team Member for evening shifts.

The role emphasizes compassionate care for residents, spiritual support, and cooperative teamwork with volunteers. Duties include assisting with resident intakes, administering and documenting tests, monitoring medications, ensuring safety, supervising volunteers, and performing administrative tasks as needed.

Qualifications

• Ability to share the Gospel and demonstrate Christian values.
• Ability to defuse tense situations and de-escalate crises.
• AS or equivalent education and 2-3 years related experience preferred.
• Understand trauma, mental illness, and addiction, and communicate with residents accordingly.

Responsibilities

• Provide spiritual comfort through listening, prayer, and biblical consolation to residents.
• Assist with resident intakes; check incoming luggage, distribute linens and toiletries.
• Accurately administer and document results of tests.
• Monitor residents’ medications and document accurately.
• Ensure safety and security of the environment for residents, employees, and volunteers.
• Supervise, train, and coach volunteers as assigned.
• Perform administrative duties as needed.

Skills

Gospel values

Compassion

Crisis de-escalation

Communication

First Aid/CPR (desirable)

Education

AS or equivalent education

Tools

Microsoft Office

Job description

Serenity Team Member# Serenity Team MemberSerenity North - Knoxville, TN 37918; Serenity - Knoxville, TN 37914## OverviewSalary Range$16.00 - $16.00 HourlyPosition TypePart Time (20-29 Hours)Job ShiftEvenings## Description**Duties*** Treats guests with overwhelming biblical hospitality and respect.* Provides spiritual comfort through listening, prayer, and sound biblical consolation to residents as the opportunity presents.* Assist with resident intakes; check incoming luggage and bags, distribute linens, towels, and toiletries.* Accurately administer and document results of drug/nicotine testing.* Monitor resident’s taking medications and document with accuracy.* Assist with resident transporting to and/or from appointments as needed.* Ensures the safety and security of the environment for residents, employees, and volunteers.* Maintains necessary documentation for efficient service delivery and accomplishing of ministry purpose.* Supervises, trains, and coaches volunteers as assigned.* Represents KARM appropriately to residents, volunteers, donors, and partner agencies.* Exhibits a caring Christian lifestyle to residents, co-workers, volunteers and donors.* Establishes with residents, volunteers, interns, and employees a beginning sense of safety and hope, for personal growth and change.* Leads with a basic understanding of trauma, mental illness, alcohol and drug addiction issues, physical and sexual abuse, and poverty, specifically in regard those affected by these.* Performs administrative duties as needed.## Qualifications**Requirements*** Ability to share the Gospel and demonstrate Christian values and beliefs when interacting with residents, peers and the public.* Ability to show compassion, set appropriate limits, and exercise mature judgment regarding any necessitated service restriction,* Have a basic understanding of trauma, mental illness, alcohol and drug addiction issues, physical and sexual abuse, and poverty, specifically in regard to how to communicate with residents affected by these, how to identify and respond to a crisis, and how to defuse situations.* Ability to safely defuse tense situations and to de-escalate potentially harmful or violent situations.* Competent user of Microsoft Office applications and other office equipment.* Ability to give direction to others; high degree of flexibility and resourcefulness.* CPR and Basic First Aid, desired.* AS or equivalent education and experience.* 2-3 years related experience preferred.* Basic organizational and follow-up skills.