Separations Field Application Specialist - NJ/NYC Area

Sartorius; United States; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Mentoring & leadership programs

Flexible vacation & holidays

Comprehensive onboarding program

Health & well-being programs

401(k) retirement plan with company 3

Job summary

Sartorius invites a highly motivated Separation Field Application Specialist to drive the application, implementation, qualification, and use of Separation technologies (NFF, TFF, UF/DF). You’ll support the sales process with product positioning, demonstrations, and trials for customers primarily in Northern New Jersey, NY, PA, and DE, with NYC/NJ being a focus.

Located in the NYC/NJ area, you will provide hands-on demos, create trial reports, and train internal staff and dealers.

Qualifications

• Strong communication and presentation skills to articulate technical value to stakeholders.
• Hands-on technical capability for demos, trials, and customer training.
• Ability to troubleshoot technical and application-related issues in customer environments.

Responsibilities

• Support sales with product presentations, demos and application studies.
• Lead trials and demos to achieve results and generate trial reports.
• Collaborate across Sales, Product Management, Quality and other teams to define scope and acceptance criteria for trials.
• Provide technical support and troubleshooting for customers in the field.

Skills

Communication skills

Presentation skills

Microsoft Office

Education

Bachelor's degree in biological engineering/biotechnology/life sciences

Master’s degree (preferred)

Tools

Microsoft Office

Job description

The Separations Field Application Specialist will be responsible for ensuring the successful application, implementation, qualification, and use of Sartorius’ Separation technologies portfolio (NFF, TFF, UF/DF) by providing overall product expertise, application knowledge, and technical support throughout each step of the customer process. This role supports the Sales process through product positioning, presentations, demonstrations, and trials, primarily for customers in Northern New Jersey and at times the Delaware, New York, and Pennsylvania. Sartorius has an exciting opportunity for a dynamic, self‑motivated, professional to help support our customers in implementing our Separation Technology products. This is an exciting opportunity to join a global company known for a great culture, innovative products and stability. The ideal candidate will be located in NYC/NJ area.

What you will accomplish together with us:

• Support the sales organization on existing products through product presentations, demonstrations and application studies, and on new products in close collaboration with product management through beta sites testing and demonstrations
• Be responsible for the assigned product line to support sales target achievement in the defined territory
• Support sales in the customer process and URS analysis, and generate application trials to help designing optimized products in line with the application requirements
• Conduct product trials and demos to achieve intended results and create trial reports for customer, sales and application teams
• Be responsible for the assigned product line (Separations) to support sales target achievement and grow market share in defined region
• Provide technical support proactively, answer inquiries and resolve implementation problems in the field for customers
• Support quality department in the quality complaint process by troubleshooting and analyzing customers processes for better investigation and resolution
• Collect, compile, verify and analyze data on the assigned product line performance and customer feedback to identify product features that need to be changed to meet customer needs
• Report on competitors' products and feedback information to the application specialist management and products management
• Provide basic product training to internal sales and dealers, and running external customer workshops and seminars
• Collaborate with interfaces to define the scope and acceptance criteria of trials and build professional trial reports

What will convince us:

• Bachelor's degree in biological engineering, biotechnology or other life sciences related field or equivalent demonstrated professional experience; Master’s degree preferred
• 3+ years of experience in process development, MSAT, bioprocessing in biotechnology, biopharmaceutical industry or CDMO manufacturing environment or field experience in a similar role
• In-depth knowledge in TFF, UF/MF/DF, NFF, Viral Filtration and Clarification products with experience in optimization and process scaling success; familiarity with life science application experiment technology, and a good understanding of hot research topics is a plus
• Ability to troubleshoot technical and application-related issues in customer environments
• Hands‑on technical capability, including demos, trials, evaluations and customer training activities with the ability to document application findings, trial outcomes and technical recommendations in a structured manner
• Ability to collaborate effectively across Sales, Product Management, Quality and other cross‑functional stakeholders in a matrix organization
• Strong customer orientation with the ability to understand customer needs and translate them into effective application solutions
• Strong communication and presentation skills, able to articulate technical value to diverse stakeholders
• Proven software skills, e.g. Microsoft Office
• Ability to lift ~50 pounds
• Willing to travel >50% as this role is heavily focused on external customers; predominantly day trips but overnight travel will be required; travel requirement is subject to change based on customer and internal business need
• Identification with our core values: Sustainability, Openness, Enjoyment

This position also includes a bonus and auto allowance.

What We Offer

• Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings
• Worklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules
• Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform
• Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as “Coaching”, “Agile Working” and a “Businesswomen’s Network”
• Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.
• Intelligent Working Environment: Working in smart buildings with the latest technology and equipment.
• Retirement Savings Plan: 401 k (with generous company match)
• Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account
• Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health Advocate
• Additional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service

Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability or based on status in any other protected group of class.

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We are part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution.

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