SEO Content Associate Director

PHM; Chicago, Northern (IL, KY); Hybrid; USD 97,000 - 140,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k)

Paid time off

Job summary

PHM is seeking an SEO Account Associate Director in Chicago to lead a team of SEO specialists, align client goals with strategic roadmaps, and drive performance across multiple brands. You will manage client relationships, advocate for best practices, and collaborate with cross-functional teams to deliver data-driven optimization programs.

The role emphasizes leadership, advanced SEO expertise, and the ability to scale processes across large accounts within a fast-paced agency environment.

Qualifications

• 5+ years of direct SEO experience
• Enterprise client management experience
• Experience leading a team of 4+ individuals

Responsibilities

• Point of escalation across assigned brands, solving client needs and site performance challenges
• Build trusting relationships with client, partner agency, and internal teams as strategic SEO expert
• Educate on SEO fundamentals and its role in the marketing mix
• Demonstrate initiative, ownership, and accountability for the team’s work
• Identify knowledge gaps and create resources to drive workflow efficiency and quality
• Foster transparency, camaraderie and achievement within the team
• Monitor performance across accounts and sites, promote best practices
• Collaborate cross-department to craft holistic optimization plans and reports
• Contribute to business scoping, tracking, and resource management
• Lead annual reviews and 1:1s with Associates and Supervisors
• Lead cross-agency collaboration and workflow processes with partners
• Document case studies and standard methodologies to advance SEO goals

Skills

SEO strategy

Team leadership

Project management

Client management

Communication

Education

Bachelor’s degree

Tools

GA4

Adobe Analytics

GSC

Rank tracking tools

Job description

Company description

PHM is the leading health media agency in the US, built for the modern healthcare experience. Here, industry depth meets media scale, where data becomes direction, where creativity and storytelling bring truth to life, and where orchestration replaces fragmentation.

Dedicated to making brands discovered, PHM redefines what media can do through data, content, and creativity. Because in modern healthcare, the brands that are found are the ones that lead. And when brands lead, advantage follows. Go deeper. Be found.

Overview

The SEO Account Associate Director provides management and leadership to a team of experienced SEO account, content, and technical specialists to ensure best-in-class strategy, communication, execution, and implementation. SEO Account Associate Directors oversee books of business at either the client-wide scale or multi-brand business unit level, aligning closely with partner teams and broader leadership to establish client-specific goals. The goal for this role is to deeply understand the needs of the client, target audiences, and internal teams to establish structure and roadmaps to improve performance and foster team growth.

Responsibilities

• Point of escalation across assigned brands, creatively problem-solving to address client needs, questions, and site performance challenges with dependable solutions
• Build trusting relationships with client, partner agency, and internal team counterparts, viewed as strategic SEO expert
• Improve client understanding of SEO capability, value, process, dependencies, and obstacles to success by educating on SEO fundamentals, the channel’s role in the marketing mix, and how it contributes to brand goals
• Demonstrate proactivity, take initiative, ownership, and accountability for the team’s work
• Establish areas of focus, identify tactical knowledge gaps and create resources to drive efficiency of workflow and elevate deliverable quality
• Foster a culture of transparency, comradery and accomplishment within their team
• Monitor performance across key accounts and sites with ongoing reviews, drive adoption of tactical best-practice optimization, see opportunities to innovate
• Facilitate cross-departmental collaboration by working with team members to craft holistic plans, optimizations, and reports
• Contribute to business scoping, deliverable tracking, resource management, and other financial and operational business aspects
• Lead annual reviews, hold career-centric 1:1s and Catch-Ups with Supervisors, supporting dialogue with Associates and Sr. Associates
• Lead cross-agency collaboration and establish workflow processes with partner agencies and vendors on behalf of clients
• Amplify impact through proactive case study and standard methodology documentation, actively contribute to SEO team goals

Knowledge

• Advanced knowledge of SEO content and technical ranking signals and factors
• Advanced knowledge of SEO content and technical standard processes for optimization
• Advanced knowledge of SEO performance monitoring tools (GA4, Adobe, GSC, rank tracking tools)
• In-depth knowledge of media categories (planning, Paid Search, Paid Social, Programmatic)
• Ongoing awareness and understanding of search industry and landscape, trends, search engine result page and algorithm updates
• Strong team leadership and management experience with advanced organizational skills
• Proficient project management skills, time management skills, and experience with project delegation
• Ability to problem solve and provide alternative solutions
• Experienced in finding new ways to evolve strategic SEO approach and processes

Qualifications

• Ability to multi-task and manage time, demonstrating personal organization and meeting deadlines while
• maintaining attention to detail
• Ability to take and/or set initial direction, proactively provide proposed solutions and status updates
• Enterprise client management and account planning experience
• Experience creating processes and efficiencies within a team or organization
• Exhibits integrity, trust, and investment in self-development
• Adherence to agency procedures (timesheets, required trainings, 360 feedback, etc.)
• Experience managing a team of 4+ individuals
• Bachelor’s degree preferred, with 5+ years of direct SEO or comparable experience
• Healthcare industry knowledge a plus

Additional information

Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [e-mail].

All your information will be kept confidential according to EEO guidelines.

Compensation Range: USD $97,375.00 - USD $139,965.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 11/1/2026.