SEO Account Manager

Kontak Recruitment; United States; Remote; USD 24,000 - 29,000; Full time

Benefits offered by this job

Fully remote

Commission on upsell opportunities

No hard sales targets

Industry-specialist team

Exposure to international clients

Job summary

Kontak Recruitment seeks an SEO Account Manager to lead client relationships for a portfolio of SEO retainers. This fully remote role involves explaining performance data in plain language, coordinating with the SEO team, and ensuring clients receive what they need and understand it.

You will own regular check-ins, monthly reviews, and act as the face of campaigns for international clients, including exposure to a UK-based business environment. Strong relationship-building skills are essential.

Qualifications

• 3–5 years in agency account management or client services
• At least 2 years managing SEO retainers
• Able to explain GA4, Search Console, rank tracking and local SEO to a business owner
• Confident leading regular client meetings and difficult conversations
• Enough SEO depth to brief the SEO team clearly
• Personable, self-directed, comfortable owning client relationships
• Experience with international clients (UK-based) advantageous
• Familiarity with local SEO for multi-location or healthcare businesses a bonus
• Hands-on experience with reporting and rank tracking tools

Responsibilities

• Serve as the primary contact for a portfolio of existing SEO retainer clients
• Run regular client meetings and performance conversations
• Prepare and present monthly performance reviews using GA4, Search Console, rank tracking and local SEO data
• Develop understanding of each client’s goals and business context
• Maintain collaboration with the SEO team and brief them on client needs
• Monitor accounts for ranking or traffic movements needing attention
• Identify and raise legitimate upsell opportunities

Skills

Agency account management

SEO retainers

GA4 understanding

Communication with business owners

Client relationship management

Reporting and analytics

International clients experience

Local SEO knowledge

Rank tracking tools

Tools

GA4

Search Console

Rank tracking

Local SEO tools

Job description

SEO Account Manager – Remote job vacancy in South Africa.

A UK based, specialist digital agency is looking for a skilled relationship builder to step into a key account management role. The business serves a dedicated client base through ongoing SEO retainers, and the team is known for delivering results that actually move the needle for the businesses they work with.

This is a fully remote opportunity with genuine flexibility, built for someone who takes pride in keeping clients informed and confident rather than just ticking boxes.

This role is for the person who genuinely enjoys being the face of a campaign. Not the one writing the code or pulling the technical levers behind the scenes, but the one who can sit across from a business owner, explain what the numbers mean in plain language, and leave them feeling like their investment is in good hands.

The SEO Account Manager will own the client relationship from regular check-ins to monthly performance reviews, working closely with the SEO team to make sure every client gets what they need and knows about it.

Location: Remote, South Africa.

Salary: Up to R40 000 per month.

What’s in it for you:

• Fully remote position with no commuting
• Commission available on genuine upsell opportunities, so great work can be rewarded beyond the base
• A clearly defined, relationship-focused role with no hard sales targets
• Work with a niche team that knows its industry well and backs its people to do the same
• Exposure to international clients and a UK-based business environment

Minimum Requirements:

• 3 to 5 years of experience in agency account management or client services
• At least 2 of those years spent managing SEO retainers specifically
• Able to explain GA4, Search Console, rank tracking and local SEO performance to a business owner without losing them in jargon
• Confident leading regular client meetings, including the difficult conversations
• Enough SEO depth to hold your own with clients and brief the SEO team with precision
• Personable, self-directed and comfortable owning a client relationship without hand-holding
• Experience with international clients, ideally UK-based, is advantageous but not essential
• Familiarity with local SEO for multi-location or healthcare-type businesses is a bonus
• Hands-on experience with reporting and rank tracking tools is a plus

Key Responsibilities:

• Serve as the primary point of contact for a portfolio of existing SEO retainer clients
• Run regular client meetings and calls, navigating performance conversations with confidence and clarity
• Prepare and present monthly performance reviews using GA4, Search Console, rank tracking and local SEO data, translated into meaningful insights for business owners
• Develop a genuine understanding of each client’s goals, concerns and business context
• Maintain close collaboration with the SEO team, briefing them clearly on client needs and priorities
• Monitor client accounts for any ranking or traffic movements that require attention or communication
• Identify and raise legitimate upsell opportunities where a client’s needs and goals call for it