Senior Workplace & Facilities Operations Manager

Google; San Jose (CA); On-site; USD 128,000 - 187,000; Full time

Job summary

Google is seeking a North San Jose Workplace Service Manager to lead facility operations for one of its dynamic campuses. You will oversee REWS resources, partner with stakeholders, and drive innovations that enhance workplace experiences.

You will manage daily campus operations, coordinate with project management, vendor operations, and customer representatives, and promote an AI-first approach to deliver high-availability environments while supporting Google’s culture of innovation.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 6 years of experience in corporate real estate and workplace, including facilities operations, design development and project management of corporate real estate assets.
• Experience managing and maintaining process cooling water systems, chillers, cooling towers, CRAC units, Rear Door Hx, In Row Coolers, Fan Coil units, cooling distribution units, power distribution units, process exhaust fans, RTU.
• Experience managing extended workforce service provider models.

Responsibilities

• Act as the lab subject matter expert to align infrastructure with operational capacity, leading projects to on-time and on-budget delivery while driving stakeholder consensus.
• Serve as the single point of accountability for daily Bay Area campus operations, managing third-party IFM suppliers to ensure high-standard service execution.
• Partner with peers, Centers of Excellence, and internal teams (such as Workplace Programs, People Operations, and Engineering) to implement consistent best practices and initiatives.
• Deliver proactive customer service to building occupants by translating business needs into high-quality workplace environments and cohesive service experiences.
• Advocate an "AI-first" mindset by implementing enterprise tools and AI agents to cultivate a future-ready workforce.

Skills

Corporate real estate experience

Facilities operations

Project management

Vendor management

Education

Bachelor's degree or equivalent practical experience

Job description

Google is seeking a North San Jose Workplace Service Manager to lead facility operations for one of its dynamic campuses. You will oversee REWS resources, partner with stakeholders, and drive innovations that enhance workplace experiences.

You will manage daily campus operations, coordinate with project management, vendor operations, and customer representatives, and promote an AI-first approach to deliver high-availability environments while supporting Google’s culture of innovation.