Senior Workplace Experience Associate

Yipitdatajobs; New York (NY); Hybrid; USD 76,500 - 93,500; Full time

Benefits offered by this job

Flexible work hours

401(k) match

Parental leave

Wellness budget

Learning reimbursement

Job summary

Yipitdatajobs is seeking a Senior Workplace Operations Associate to enhance office experiences and manage facilities. This role is hybrid, based in NYC with travel to other offices as needed.

You will oversee daily operations, vendor management, and space optimizations while championing initiatives that enhance workplace culture. The compensation is up to $85,000 annually, with flexible work hours and generous benefits.

Qualifications

• 3–5 years of experience in workplace operations or facilities management.
• Proactive problem-solver anticipating needs.
• Hands-on experience with vendor management.
• Comfort with project management and multitasking.
• Highly organized and detail-oriented, improving processes.

Responsibilities

• Oversee daily operations of NYC headquarters and hub offices.
• Source and manage relationships with facilities vendors.
• Plan office layouts and seating arrangements.
• Enhance employee workplace experience with initiatives.
• Ensure compliance with health and safety regulations.
• Lead workplace projects end-to-end.

Skills

Workplace operations

Vendor management

Project management

Health & safety regulations

Cross-functional collaboration

Tech-savvy

Education

Bachelor's degree in Facilities Management, Business Administration, or related field

Tools

OfficeSpace

Slack

Google Workspace

Jira/ticketing systems

Job description

About The Role

We're looking for a Senior Workplace Operations Associate to serve as the operational backbone of our physical workspaces and workplace experience. This role is ideal for someone who thrives in a fast‑paced, dynamic environment and is passionate about creating seamless, best‑in‑class office experiences that enable our teams to do their best work.

Reporting to the Associate Director, Global Workplace, you will own day‑to‑day facilities management, drive process improvements, and partner cross‑functionally with teams across the organization. You’ll be the go‑to expert for all things related to our office environments — from space planning and vendor management to health & safety compliance and workplace events support.

This is a hybrid role based in our NYC headquarters, with occasional travel to other U.S. office hubs (Austin, Miami, Cupertino) as needed. The role operates on a 4:1 hybrid schedule (4 days in office, 1 from home); some weeks may require 5 days on site.

As Our Senior Workplace Operations Associate, You Will:

• Facilities Management: Oversee daily operations of our NYC headquarters and hub offices; ensure all workspaces are safe, functional, well‑maintained, and reflect YipitData's culture and standards.
• Vendor & Budget Management: Source, negotiate and manage relationships with facilities vendors and service providers (cleaning, maintenance, catering, supplies); track spend against budget and identify cost‑saving opportunities.
• Space Planning & Optimization: Partner with leadership to plan and execute office layouts, seating arrangements, and workspace reconfigurations that support team growth, collaboration and hybrid work models.
• Workplace Experience: Champion initiatives that enhance the employee workplace experience — from office amenities and food programs to in‑office events and community‑building efforts.
• Health, Safety & Compliance: Ensure compliance with local building codes, OSHA regulations, fire safety protocols and ADA accessibility standards; maintain emergency preparedness plans and serve as a point of contact for building management.
• Project Management: Lead workplace projects end‑to‑end, including office buildouts, renovations, moves and technology upgrades; manage timelines, budgets and stakeholder communications.
• Operational Process Improvement: Develop and refine SOPs for workplace operations; identify bottlenecks, implement automation and leverage technology (e.g., visitor management systems, room booking tools, ticketing platforms) to increase efficiency.
• Cross‑Functional Collaboration: Partner closely with People Ops, IT and Finance teams to support onboarding logistics, equipment provisioning, office access management and employee engagement programming.
• Data & Reporting: Track workplace KPIs (space utilization, ticket resolution times, vendor SLAs, employee satisfaction scores) and present insights and recommendations to leadership.

You Are Likely To Succeed If:

• You have 3–5 years of experience in workplace operations, facilities management, office management or a related field — ideally in a high‑growth tech or professional services environment.
• You are a proactive problem‑solver who anticipates needs before they arise and takes ownership of issues from identification through resolution.
• You have hands‑on experience with vendor management, including contract negotiation, performance monitoring and relationship building.
• You’re comfortable with project management — you’ve led office moves, buildouts or workspace redesigns and can juggle multiple priorities simultaneously.
• You’re highly organized and detail‑oriented, with a knack for creating and improving processes and documentation.
• You have working knowledge of health & safety regulations (OSHA, fire codes, ADA) and building management operations.
• You communicate clearly and effectively across all levels — from building engineers to C‑suite executives — and thrive in a collaborative, cross‑functional environment.
• You’re tech‑savvy and comfortable working with workplace tools (OfficeSpace, Slack, Google Workspace, Jira/ticketing systems).
• A bachelor’s degree in Facilities Management, Business Administration, Hospitality or a related field is preferred but not required — we value demonstrated skills and experience.

What We Offer

Compensation and Benefits: The annual on‑target earnings for this position are anticipated to be up to $85,000. The final offer may be determined by a number of factors, including the applicant’s experience, knowledge, skills, abilities, and internal team benchmarks. Equity is also part of the compensation package.

We offer flexible work hours, flexible vacation, a generous 401(k) match, parental leave, team events, wellness budget, learning reimbursement and more. We value your personal life and empower you to grow based on impact, not tenure.

Please note that for this position, we are not able to consider candidates who currently or in the future will require visa sponsorship.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal‑opportunity employer.