Senior Workplace Coordinator

Apply; New York, Northern (NY, KY); Hybrid; USD 110,000 - 150,000; Full time

Job summary

Harvey is building a world-class real estate operations function in New York. You run the building operations for the New York office, acting as the subject-matter expert on space, who to call, vendor performance, and the operational data telling us what to improve.

This senior individual-contributor role owns office experience programs and execution; you manage facilities, vendors, and systems, enabling the Manager to make informed decisions and move the business forward.

Qualifications

• 4+ years in workplace operations, office management, facilities, or hospitality with meaningful facilities/vendor responsibility.
• Direct experience managing vendors and contractors and holding them to scope.
• Working understanding of HVAC, plumbing, electrical/lighting, and commercial-building operations.
• Familiarity with work orders, COIs, property management, and preventative maintenance.
• Strong operational judgment and ability to distinguish an isolated issue from a pattern requiring escalation.
• Comfort with operational data, spend tracking, and turning day-to-day information into useful insights.
• Bias toward walking the floor and finding problems before tickets do.
• Clear, direct communication and willingness to communicate about work within your lane.
• Experience with an office relocation/opening is a strong plus.

Responsibilities

• Conduct regular walkthroughs of the office to proactively identify facilities, maintenance, F&A, service, safety, and space-readiness issues before they become employee problems.
• Hold the day-to-day property-management relationship and own building work orders through resolution.
• Own facilities issues including HVAC/temperature, plumbing, lighting/electrical, leaks, doors, appliances, physical repairs, and preventative maintenance.
• Diagnose and route issues to the right building/vendor partner, follow through, and verify the fix actually held.
• Manage freight/loading-dock logistics and other building-specific operating requirements.
• Communicate directly with employees when building/facilities work affects the office; office-wide communications are reviewed by the Workplace Manager except for highly tactical, time-sensitive updates.

Skills

Office operations

Vendor management

Facilities management

HVAC knowledge

Plumbing knowledge

Electrical/lighting knowledge

Data-driven decisions

Communication

Walk the floor

Office relocation experience

Job description

Why Harvey

At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.

This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.

Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.

At Harvey, the future of professional services is being written today — and we’re just getting started.

Role Overview

You run the building and the operational systems behind the New York office. You are the subject-matter expert on how the space works, who to call, what the building requires, how our vendors are performing, and what the operational data is telling us.

This is a senior individual-contributor role, not a people-manager role. “Senior” reflects the complexity, judgment, and independence of your scope. The Coordinator owns office experience/programs and general office execution; the Assistant owns the front desk. You own building operations, facilities, vendors, and the systems/data that let the Manager make good decisions.

What You'll Do

• Conduct regular walkthroughs of the office to proactively identify facilities, maintenance, F&A, service, safety, and space-readiness issues before they become employee problems.

• Hold the day-to-day property-management relationship and own building work orders through resolution.

• Own facilities issues including HVAC/temperature, plumbing, lighting/electrical, leaks, doors, appliances, physical repairs, and preventative maintenance.

• Diagnose and route issues to the right building/vendor partner, follow through, and verify the fix actually held.

• Manage freight/loading-dock logistics and other building-specific operating requirements.

• Communicate directly with employees when building/facilities work affects the office; office-wide communications are reviewed by the Workplace Manager except for highly tactical, time-sensitive updates.

What You Have

• 4+ years in workplace operations, office management, facilities, or hospitality with meaningful facilities/vendor responsibility.

• Direct experience managing vendors and contractors and holding them to scope.

• Working understanding of HVAC, plumbing, electrical/lighting, and commercial-building operations.

• Familiarity with work orders, COIs, property management, and preventative maintenance.

• Strong operational judgment and ability to distinguish an isolated issue from a pattern requiring escalation.

• Comfort with operational data, spend tracking, and turning day-to-day information into useful insights.

• Bias toward walking the floor and finding problems before tickets do.

• Clear, direct communication and willingness to communicate about work within your lane.

• Experience with an office relocation/opening is a strong plus.

Compensation

$110,000 - $150,000 USD

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Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing [e-mail]