Senior Workers' Compensation Claims Manager

Elite Tek Services, Inc.; Dallas (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Elite Tek Services, Inc. is seeking an experienced Workers' Compensation Claims Manager to lead the daily operations of a claims unit in Dallas.

You will supervise Claims Supervisors, Examiners, and Assistants to ensure accurate handling, regulatory compliance, and excellent client service. Responsibilities include reviewing reserves, managing timelines, advising on complex claims, and coordinating staff development.

Qualifications

• Progressive leadership experience in workers' compensation claims.
• Strong knowledge of statutes, regulations, and medical terms.
• Proven ability to coach and develop staff.
• Experience directing claims operations and audits.
• Excellent written and verbal communication with clients.

Responsibilities

• Lead daily operations of a workers' compensation claims unit.
• Provide coaching and performance evaluations for staff.
• Oversee claim reviews, reserve changes, and payments.
• Ensure compliance with laws and client requirements.
• Monitor workloads and maintain service quality.
• Review monthly client reports and respond to escalations.
• Coordinate training on regulatory changes and procedures.

Skills

Leadership

Supervision

Regulatory compliance

Analytical

Client service

Communication

Tools

Microsoft Word

Microsoft Excel

Job description

Elite Tek Services, Inc. is seeking an experienced Workers' Compensation Claims Manager to lead the daily operations of a claims unit in Dallas.

You will supervise Claims Supervisors, Examiners, and Assistants to ensure accurate handling, regulatory compliance, and excellent client service. Responsibilities include reviewing reserves, managing timelines, advising on complex claims, and coordinating staff development.