Senior Commercial General Liability & Workers’ Compensation Claims Adjuster

Argo Group; Pennsylvania; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation package

Performance-based incentives

Comprehensive benefits program

401(k) with company match

Paid time off

Job summary

A leading insurance provider is seeking a Senior Workers’ Compensation Claims Adjuster to work in Richmond, VA. This role will involve adjudicating claims in several jurisdictions and ensuring optimal outcomes for clients. Ideal candidates will have over five years of experience in workers’ compensation claims and possess strong negotiation, communication, and time management skills. The position offers a competitive compensation package, including health benefits and professional development opportunities.

Qualifications

• Minimum of five years of workers’ compensation claims experience in specific jurisdictions.
• Ability to quickly obtain a license to adjudicate first-party claims.
• Polished and professional written and verbal communication skills.

Responsibilities

• Adjudicate workers’ compensation claims in specified jurisdictions.
• Ensure that cases move to the best financial outcome.
• Resolve claims in a collaborative and efficient manner.

Skills

Business acumen

Strong claim negotiation skills

Excellent communication skills

Client focus

Effective time management

Education

Bachelor's degree from an accredited university

Two or more insurance designations or four additional years of related experience

Job description

## Senior Workers’ Compensation Claims Adjuster**Business Title(s):**Senior Workers’ Compensation Claims Adjuster **Location:** In-Office We are looking for a highly capable Senior Workers’ Compensation Claims Adjuster to join our Claims team and work from either our Rockwood, PA or Omaha, NE offices. Alternatively, we can also fill this role in our offices in Richmond, VA or Springfield, MO. The position reports to a manager based in Rockwood, PA. This role will be adjudicating workers’ compensation claims in the jurisdictions of CO, KS, KY, MD, MI, MO, MT, PA, UT, and WV and contribute to providing superb results for our clients. Approximately 20% of the claims assigned to this position are covered by the federal black lung program. Although Rockwood underwrites general liability insurance and workers’ compensation for many types of businesses, our specialty is underwriting workers’ compensation insurance for the mining industry, with a focus on the coal-mining industry. Rockwood has become a leading underwriter of workers’ compensation for the mining industry by offering workers’ compensation insurance with a commitment to providing the best service on loss control and claims, collaborating across all departments with this common goal. We have never been more committed to our clients to ensure their employees receive excellent medical care if they need it due to a work-related injury or illness. Our passion for outstanding customer focus, combined with our deep industry experience, is what sets up apart from other insurance carriers in this niche market.**Essential Responsibilities:** indemnity and federal black lung workers’ compensation claims on assignments reflecting and complete tasks to ensure that cases move to the best financial outcome and **Qualifications / Experience Required:** Must have good business acumen (i.e. understand how an insurance company works and makes money, including how this role impacts both Argo Group and our customers’ ability to be profitable). An advanced knowledge of workers’ compensation claims through: A **minimum of five years**workers’ compensation claims in any of the following jurisdictions: CO, KS, KY, MD, MI, MO, MT, PA, UT, and/or WV. ’ experience adjudicating **Bachelor’s degree from an accredited university required.**Two or more insurance designations or four additionaladjudicating workers’ compensation claims beyond the minimum experience required above may be substituted in lieu of a degree. years of related experience or have ability to quickly obtain a license to adjudicate first party claims.Must have excellent communication skills and the ability to build lasting relationships. Ability to regularly exercise discretion and independent judgment with respect to matters of significance.This role primarily faces problems and issues that are difficult that requires an understanding of a broader set of issues.Strong claim negotiation skills a must. Ability to take proactive and pragmatic approach to negotiation.A strong focus on execution in getting things done right. Proven ability to consistently produce and deliver expected results to all stakeholders by:Client focus – the ability to effectively determine specific client needs and to provide value added solutions.Successful traits (flexibility, ability to thrive in change, being resourceful on your own) necessary to work in a fast-paced environment that is evolving constantly.Excellent evaluation and strategic skills required.Effective time management skills and ability to prioritize workload while handling multiple tasks and deadlines. Ability to articulate the financial value of your work at multiple responsibility levels inside our clients’ business which may include CEO. Polished and professional written and verbal communication skills. The ability to read and write English fluently is required. Must demonstrate a desire for continued professional development through continuing education and self-development opportunities.Argo Group does not treat our claims or our claims professionals as a commodity. The work we offer is challenging, diverse, and impactful. Our entire claims team works in a collaborative nature to expeditiously resolve claims. We offer a work environment that inspires innovation and is open to employee suggestions. We even offer rewards for creative and innovative ideas.***PLEASE NOTE:***Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas.If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at 210-321-8400.**Notice to Recruitment Agencies:** Resumes submitted for this or any other position without prior authorization from Human Resources will be considered unsolicited. BWS and / or its affiliates will not be responsible for any fees associated with unsolicited submissions.We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics. The collection of your personal information is subject to our**Benefits and Compensation**We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program—including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.