TEMP- Workers' Compensation Claims Adjuster

Argonaut Management Services, Inc; Seattle (WA); On-site; USD 51,880 - 73,233; Part time

Benefits offered by this job

Annual bonus

Comprehensive benefits package

Professional development opportunities

Job summary

A prominent insurance firm is seeking a temporary Workers' Compensation Claims Adjuster to manage indemnity claims with a focus on customer service. The role can be remote or in-office based in Seattle and involves adjudicating complex claims while collaborating with various departments. Ideal candidates need a bachelor's degree, at least two years of relevant experience, and strong negotiation skills. This position offers competitive compensation and some government-mandated benefits as it is a temporary role.

Qualifications

• Minimum two years' experience adjudicating indemnity workers' compensation claims in MD and PA.
• Fluent in English with strong verbal and written communication skills.
• Proven ability to manage multiple tasks and deadlines.

Responsibilities

• Adjudicate workers' compensation claims of higher complexity.
• Analyze claims forms and policies to determine coverage.
• Prepare documentation and reports for claims.

Skills

Communication skills

Claim negotiation

Time management

Business acumen

Education

Bachelor's degree

Two or more insurance designations or four additional years of experience

Tools

MS Office Suite

Job description

Company

Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc.

Job Description

Business Title(s): TEMP - Workers' Compensation Claims Adjuster

Employment Type: Contingent Worker

FLSA Status: Non-Exempt

Location: In-Office or Remote

Summary

Rockwood underwrites general liability and workers' compensation for many types of businesses, with a focus on the mining industry. We underwrite workers' compensation insurance with a commitment to providing the best service on loss control and claims, collaborating across all departments with this common goal. We are dedicated to ensuring employees receive excellent medical care if needed due to a work-related injury or illness. Our passion for outstanding customer focus, combined with deep industry experience, differentiates us in this niche market.

We are looking for a highly capable Workers' Compensation Claims Adjuster to help on a temporary assignment through May 8, 2026 and work from anywhere in the continental United States. If this assignment is filled in one of our offices, the assignment can be considered temp-to-hire: Omaha, Richmond (VA), or Rockwood (PA). This role will adjudicate indemnity workers' compensation claims of higher technical complexity for our customers in MD, PA, and VA. As this is a temporary assignment, only government-mandated benefits will be provided.

Essential Responsibilities

• Working under technical direction and within significant limits and authority, adjudicate workers' compensation claims of higher technical complexity, with a direct impact on departmental results.
• Resolve issues that are generalized and typically not complex but require understanding of a broader set of issues.
• Report to senior management and underwriters on claims trends and developments.
• Investigate claims promptly and thoroughly.
• Analyze claims forms, policies and endorsements, client instructions, and other records to determine whether the loss falls within the policy coverage.
• Investigate claims promptly, including interviewing all involved parties.
• Manage claims in litigation.
• Manage diary reminders and complete tasks to ensure cases move toward the best financial outcome and timely resolution.
• Set claim reserves properly.
• Identify, assign, and coordinate expert resources to assist in case resolution.
• Prepare reports for file documentation.
• Apply creative solutions which result in the best financial outcome.
• Negotiate settlements.
• Conduct telephone calls and written correspondence with insureds, claimants, and other parties.
• Demonstrate a passion for strong claim management.

Qualifications / Experience Required

• A practical knowledge of adjudicating workers' compensation claims through:
• A minimum of two years' experience adjudicating indemnity workers' compensation claims in one or more jurisdictions (MD and PA).
• Bachelor's degree from an accredited university is required. Two or more insurance designations or four additional years of related experience may substitute for a degree.
• Must have good business acumen and understand how an insurance company works and makes money, including how this role impacts Argo Group and customers' profitability.
• Must have excellent communication skills and the ability to build lasting relationships. Exhibit natural curiosity. Desire to work in a fast-paced environment. Excellent evaluation and strategic skills. Strong claim negotiation skills. Strong customer focus. Effective time management and the ability to prioritize workload while handling multiple tasks and deadlines.
• Ability to articulate the financial value of work at multiple responsibility levels inside client organizations, including the CEO.
• Must work independently and demonstrate sound judgment.
• Demonstrates inner strength; has the courage to do the right thing and demonstrate it daily. Intellectual curiosity; consider all options and avoid bias by conventional thinking.
• Proficient in MS Office Suite and other business software. Polished and professional written and verbal communication skills. Read and write English fluently.
• Desire for continued professional development through continuing education and self-development opportunities.

Compensation and Benefits

The base salary range below is for hires in specific geographic areas and will be commensurate with candidate experience. Pay ranges for other locations may differ. In addition to base salary, all employees are eligible for an annual bonus and a comprehensive benefits package.

• Colorado outside of Denver metro, Maryland, Nevada, and Rhode Island Pay Ranges: $37.66 - $44.33 per hour
• California outside of Los Angeles and San Francisco metro area, Connecticut, Chicago metro area, Denver metro area, Houston metro area, New York State (including Westchester County) and Washington State Pay Ranges: $41.44 - $48.79 per hour
• Los Angeles, New York City and San Francisco metro areas Pay Ranges: $45.12 - $53.16 per hour

About Working in Claims at Argo Group

• Argo Group does not treat our claims or our claims professionals as a commodity. The work we offer is challenging, diverse, and impactful.
• Our Adjusters and Managers are empowered to exercise independent discretion and be creative in developing solutions and treating each case as unique.
• We have a flat organizational structure, enabling employees to interact with senior management, especially for reviewing large losses.
• Our claims team works collaboratively to resolve claims quickly. We offer a work environment that fosters innovation and welcomes employee ideas, including rewards for creativity.
• We are committed to building an inclusive and diverse team and strive to make our office welcoming for everyone. We encourage talent from all backgrounds to apply.

PLEASE NOTE: Applicants must be legally authorized to work in the United States. We are not able to sponsor or assume sponsorship of employment visas at this time. If you require accommodations under the Americans with Disabilities Act or similar law, contact our Benefits Department at 210-321-8400.

Notice to Recruitment Agencies: Resumes submitted without prior authorization will be considered unsolicited. Our company will not be responsible for fees associated with unsolicited submissions.

We are an Equal Opportunity Employer. We do not discriminate on the basis of age, race, color, gender, gender identity or expression, genetic information, marital status, national origin or citizenship, disability, or other protected status. We also comply with applicable privacy notices. The collection of your personal information is subject to our HR Privacy Notice.

Benefits and Compensation

We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program, including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.