Senior Workers Compensation Claims Adjuster

Gallagher; Indianapolis (IN); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company in the insurance sector is seeking a Claims Manager in Indianapolis. In this fully remote role, you will manage claims, deliver exceptional customer service, and work closely with clients to enhance claims processes. The position requires strong analytical skills, proper licensure, and a commitment to maintaining ethical standards.

Benefits

Medical, dental, and vision plans from day one.

Life and accident insurance.

401(k) and Roth options.

Tax-advantaged accounts (HSA, FSA).

Educational reimbursement.

Paid parental leave.

Mental health services.

Flexible hours.

Qualifications

• 3-5 years of experience handling lost time/indemnity claims.
• Proper licensing/certification in IN and MI is required.
• Knowledge of industry standards and practices.

Responsibilities

• Analyze claims exposure and plan appropriate action.
• Investigate and resolve complex workers' compensation claims.
• Document and communicate claim activity efficiently.

Skills

Claims Management

Customer Service

Critical Thinking

Education

High School Diploma

Bachelor's Degree

Tools

Claims and Business Software

Job description

Licenses: IN, MI, or applicable licensure

Remote Work: This role is eligible for fully remote work.

How you'll make an impact

1. Apply claims management experience to analyze claims exposure, plan the proper course of action, and resolve claims.
2. Interact extensively with involved parties to ensure effective communication and resolution.
3. Provide exceptional customer service to claimants, demonstrating empathy throughout the process.
4. Handle claims in accordance with clients' and company's policies, procedures, and ethical standards.
5. Document and communicate claim activity efficiently to support claim outcomes.

About You

Ideal candidates will have:

1. 3-5 years of experience handling lost time/indemnity claims, including litigated files.
2. Jurisdictional experience in IN and MI.
3. Active adjusters' licenses in IN, MI, or applicable licensure.

As a key member of our team, you will:

1. Investigate, evaluate, and resolve complex workers' compensation claims.
2. Collaborate with clients to deliver solutions and improve claims management.
3. Apply critical thinking to solve problems and prioritize tasks.

Required Qualifications

1. High School Diploma.
2. At least 5 years of related claims experience.
3. Proper licensing/certification in all handled states.
4. Knowledge of industry standards and practices.
5. Proficiency with claims and business software.

Desired Qualifications

1. Bachelor's Degree.

Compensation and Benefits

We offer a competitive salary, great teams, and career opportunities, along with benefits such as:

• Medical, dental, and vision plans from day one.
• Life and accident insurance.
• 401(k) and Roth options.
• Tax-advantaged accounts (HSA, FSA).
• Educational reimbursement.
• Paid parental leave.
• Additional benefits including mental health services, flexible hours, training programs, wellbeing initiatives, charitable matching, and more.