Senior Workers Compensation Claims Adjuster

Gallagher; Carrollton (TX); Remote; USD 80,000 - 100,000; Full time

Job summary

A leading claims management company is seeking an experienced Claims Adjuster to join their team in Carrollton, Texas. You will handle complex claims while providing exceptional service to clients and claimants. Ideal candidates will have at least 5 years of claims experience and relevant Texas licenses. The position offers competitive salary and comprehensive benefits including health plans and flexible hours.

Benefits

Medical/dental/vision plans

Life and accident insurance

401(K) and Roth options

Educational expense reimbursement

Paid parental leave

Digital mental health services

Flexible work hours

Gallagher Thrive program

Qualifications

• A minimum of 3-5 years experience handling lost time/indemnity claims.
• Active Adjusters' licenses in Texas.
• Knowledge of accepted industry standards and practices.

Responsibilities

• Analyze claims exposure and plan the proper course of action.
• Provide exceptional customer service to claimants.
• Document and communicate claim activity timely.
• Investigate and resolve complex workers compensation claims.

Skills

Claims management experience

Customer service

Analytical skills

Communication

Education

High School Diploma

Bachelor's Degree (desired)

Tools

Claims management software

Job description

Introduction

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

Jurisdictions: TX

Licenses: TX

This role is eligible for fully remote work

How you'll make an impact

• Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims.
• Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.
• Provide exceptional customer service to our claimants on behalf of our clients, exhibiting empathy through each step of the claims process.
• Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
• Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.

About You

Ideal candidates for this position will have:

• Claims Background: A minimum of 3-5 years experience handling lost time/indemnity claims with extensive experience in litigated files.
• Jurisdictional Experience: TX
• Active Adjusters' licenses: TX
• As a key member of our experienced Claims Adjuster team, you will:

• Investigate, evaluate, and resolve complex workers compensation claims applying analytical skills to make informed decisions and bring claims to resolution.
• Work in partnership with our clients to deliver innovative solutions and enhance the claims management process.
• Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants.

• Required Qualifications:

• High School Diploma.
• Minimum of 5 years related claims experience.
• Appropriately licensed and/or certified in all states in which claims are being handled.
• Knowledge of accepted industry standards and practices.
• Computer experience with related claims and business software.

• Desire: Bachelor's Degree

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Compensation and benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to, previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

Inclusion and diversity

We value inclusion and diversity as core to our business. Gallagher is committed to equal employment opportunity and supporting communities where we live and work. See our U.S. Eligibility Requirements for more information.