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Job summary
A leading global retailer is seeking a Solutions Delivery Analyst IV to lead technical solutions for WMS applications. The role involves providing third-level support, managing supplier performance, and mentoring team members. Candidates should possess a strong background in WMS technologies, with a bachelor's degree in a relevant field and 8+ years of experience. This role offers a flexible/hybrid work schedule based in Scarborough, ME.
Qualifications
8+ years of experience in relevant technology.
Experience leading teams and guiding new members.
Master’s level professional concepts.
Responsibilities
Lead Technical SME for WMS systems and applications.
Provide third-level technical support for systems.
Manage supplier performance for technical support.
Conduct root cause analysis on complex issues.
Skills
WMS technologies
Problem analysis
Quality work production
Mentoring
Education
Bachelor's degree in computer science, CIS or related
Tools
Manhattan WMS
Job description
A leading global retailer is seeking a Solutions Delivery Analyst IV to lead technical solutions for WMS applications. The role involves providing third-level support, managing supplier performance, and mentoring team members. Candidates should possess a strong background in WMS technologies, with a bachelor's degree in a relevant field and 8+ years of experience. This role offers a flexible/hybrid work schedule based in Scarborough, ME.