A major retail organization is seeking a Solutions Delivery Analyst IV to lead technical support and manage mid to large-scale IT projects. This role involves providing third-level technical support, guidance, and oversight to ensure system stability. Ideal candidates will have a bachelor's degree in computer science and substantial experience with WMS technologies. Competitive salary package based on experience.
Qualifications
8+ years of experience in relevant technology field.
Experience in leading teams directly or indirectly.
Ability to analyze complex issues and produce quality work.
Responsibilities
Lead technical support for application and systems services.
Drive mid to large-scale IT projects.
Ensure operational stability in retail environment.
Skills
WMS technologies (Manhattan preferred)
Technical support
Project management
Coaching and mentoring
Root cause analysis
Education
Bachelor’s degree in computer science or related field
Tools
Monitoring tools
Job description
A major retail organization is seeking a Solutions Delivery Analyst IV to lead technical support and manage mid to large-scale IT projects. This role involves providing third-level technical support, guidance, and oversight to ensure system stability. Ideal candidates will have a bachelor's degree in computer science and substantial experience with WMS technologies. Competitive salary package based on experience.