Senior WMS Scale Consultant

Fulfillment IQ; Atlanta (GA); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Supplementary medical benefits

Flexible work hours

Learning and development budget

Business travel reimbursement

Employee stock option program

Job summary

Fulfillment IQ is seeking a SCALE WMS Consultant to lead the implementation of Manhattan SCALE WMS in Atlanta, GA. You will configure systems, collaborate with clients, and ensure smooth transitions and troubleshooting in warehouse operations. The ideal candidate has a bachelor’s degree in Engineering or a related field and 5 years of experience with SCALE implementations. The role offers remote flexibility and requires about 45-50% travel, along with a supportive benefits package including health and wellness programs.

Qualifications

• 5 years’ experience with Manhattan Scale implementations.
• Strong understanding of supply chain principles and warehouse management.
• Hands-on experience supporting Manhattan SCALE in high-volume operations.

Responsibilities

• Lead SCALE WMS implementation and support.
• Perform system configuration for Manhattan SCALE WMS.
• Collaborate with clients on software design and business requirements.
• Conduct user acceptance testing and troubleshoot issues.

Skills

Manhattan SCALE WMS implementation

Supply chain principles

PL/SQL expertise

ERP integration knowledge

Troubleshooting WMS and LMS applications

Education

Bachelor’s degree in Engineering or related field

Tools

SSRS

Automated systems knowledge

Job description

Role Title: SCALE WMS Consultant

Job Type: Full-Time Permanent

Job Location: Atlanta, GA (Remote) - 45 - 50% Travel required

Reports to: Lead WMS Engineer

Role Overview

The SCALE WMS Consultant is responsible for leading the SCALE WMS implementation, will actively participate in the SCALE WMS design, configuration and WMS implementation projects. Serve as the subject matter expert on Manhattan Associates (MA) SCALE WMS, based on an in-depth knowledge of functional areas such as Inbound, Outbound, Inventory management, MHE, and the unique business activity requirements of the client.

Key Responsibilities

• Manhattan Scale WMS implementation & Support.
• Perform system configuration of Manhattan Associates SCALE WMS.
• Collaborate with client’s team during software design process to understand business requirements, Issues, and changes to existing functionalities. Architecture and Development.
• Documentation of Requirements, SOP documents creation.
• Translate the user requirements into functional and technical design, application configuration.
• Documenting all aspects of the system (e.g. URS, process flows, functional specifications, technical design, application configuration, test scenarios, Support document etc.) according to internal procedures.
• Coordinates problem solution with multiple external Vendors for TMS, Packing & Conveyor system.
• Facilitate and support functional and user acceptance testing.
• Troubleshoot operational and technical issues within SCALE and integrations.
• Drive operational efficiency through people, process, and technical improvements.
• Coordinate with Manhattan Associates development and support teams as needed.

Qualifications & Experience

• Bachelor’s degree required; preference given to candidates with a degree in Engineering or a related field.
• 5 years’ of experience with Manhattan Scale implementations.
• Strong understanding of Supply chain Principles with expertise in Warehouse management.
• Complete understanding of inbound, inventory, and outbound in a warehouse.
• PL/SQL expertise, Cloud Basic Understanding.
• Hands-on with SSRS, MHE, New Site rollout, Automation.
• Good knowledge of implementing and supporting ERP integration with SCALE.
• Ability to provide front-line support to warehouse staff from training through daily support.
• Experience troubleshooting Manhattan WMS and LMS applications.
• Extensive hands-on experience supporting Manhattan SCALE WMS in high-volume, multiple warehouses, and multiple building operations.

Key Performance Indicators (KPIs)

• Implementation Success: Timely completion of configuration, integrations, and rollout milestones.
• System Stability: Reduced defects during UAT/go-live, minimal post-deployment issues.
• Process Alignment: Accurate documentation (URS, SOPs, test cases), business requirements mapped effectively into SCALE.
• Operational Efficiency: Improved warehouse KPIs (inventory accuracy, order fulfillment rates, throughput).
• Collaboration: Positive client and cross-vendor feedback, effective coordination with Manhattan Associates and integration partners.
• Support & Training: Timely issue resolution, successful knowledge transfer, and end-user adoption.

Benefits

• Employee Health: Supplementary benefits plan that includes coverage for medical and an employee wellness program.
• Time Off: Paid time off includes statutory vacation time, sick leave, and public holidays, consistent with provincial labor laws.
• Professional Growth: Dedicated learning and development budget to support your career growth.
• Flexible Work: Access to flexible work hours and remote flexibility.
• Perks: Reimbursement for business travel, internet, and workstation costs, as well as anniversary rewards and an employee stock option (ESOP) program.
• Community Engagement: Team events and in-person organizational meetups to foster a strong company culture.

Equal Opportunity Employer

As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all team members.