Senior Windows Systems Administrator - AD, Server & Support

Implify Inc; Philadelphia (Philadelphia County); On-site; USD 70,000 - 90,000; Full time

Job summary

A technology solutions company is seeking a skilled IT support professional in Philadelphia to handle server administration and customer support tasks. The ideal candidate will have over 5 years of experience with MS Windows Server and Active Directory. Responsibilities include ticket review, troubleshooting issues, documenting resolutions, and server management. Strong communication skills are essential. This role offers an opportunity to apply troubleshooting skills in a dynamic environment.

Qualifications

• 5+ years of experience building/supporting MS Windows Server 2008 and 2012.
• Strong experience with MS Active Directory for large organizations.
• 5+ years of customer support experience with excellent communication skills.

Responsibilities

• Review 2nd level tickets assigned by Client.
• Research and troubleshoot issues with IT staff and clients.
• Document and communicate problem resolutions.
• Perform server builds and patching.

Skills

MS Windows Server 2008 and 2012

MS Active Directory

Customer support

Troubleshooting skills

Project management skills

Tools

Basic SQL administration

VMware

Job description

A technology solutions company is seeking a skilled IT support professional in Philadelphia to handle server administration and customer support tasks. The ideal candidate will have over 5 years of experience with MS Windows Server and Active Directory. Responsibilities include ticket review, troubleshooting issues, documenting resolutions, and server management. Strong communication skills are essential. This role offers an opportunity to apply troubleshooting skills in a dynamic environment.